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Diptyque

Parisian luxury fragrance house and candles

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeStockholm, SwedenNo salary listedIn-person

About the Job

Requirements

  • Proven experience managing a boutique or store.
  • Previous experience managing or supporting a team.
  • Ability to communicate about brand collaborations and interest in art.
  • Strong analytical skills and a proactive mindset to contribute to reporting and commercial initiatives that maximize store performance.
  • Ability to organize local events, create partnerships, and adapt to the city's local life.
  • Organizational and adaptability skills to work in an evolving environment, test pilot initiatives, and report results to headquarters.
  • Ability to build strong relationships with clients, the team, and headquarters through communication.
  • Empathy and active listening to provide outstanding customer service.
  • Fluent spoken and written English and Swedish, and comfort serving an international clientele.
  • Proficiency in Microsoft Office and comfort using digital tools in-store.

Responsibilities

  • Develop sales revenue through business levers and performance analysis, and implement action plans.
  • Prepare daily, weekly, and monthly reports for management.
  • Maintain the client database and propose loyalty initiatives using the CRM tool.
  • Relay information between management and headquarters teams.
  • Coordinate store marketing actions with headquarters and identify opportunities based on local customs.
  • Uphold the brand image and model customer service, client experience, visual merchandising, sales ceremony, and client loyalty.
  • Maintain the boutique and align merchandising with in-store activities.
  • Oversee stock management and inventory processes.
  • Handle daily administrative management and track orders, deliveries, and supplies.
  • Manage in-store animation plans and client events according to the marketing calendar.
  • Support defining team roles and required profiles.
  • Lead and unite the new team; organize daily briefings and individual action plans to support skill development through monthly reviews, training, role definition, and task allocation.
  • Manage scheduling and optimize staffing according to business cycles.
  • Promote exemplary behavior and ensure adherence to brand image standards.

About the Company

Diptyque

Parisian luxury fragrance house and candles

Diptyque is a luxury fragrance and home-scent brand that started in Paris in 1961. It began as a chic shop selling fabrics and decorative items and grew into a label known for scented candles and eau de toilette. Its products work by combining traditional craftsmanship with scent design: candles release distinctive aromas when lit, and perfumes blend notes to create a signature fragrance. The brand differentiates itself through its artistic heritage, long-running story, and Parisian aesthetic—born from designers and artists, not just a mass-market label—and by maintaining a strong sense of identity tied to textiles, travel-inspired scents, and refined packaging. Diptyque aims to offer high-quality, story-driven fragrances and home scents that complement a sophisticated lifestyle, while expanding its global presence and preserving the founders’ creative vision.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
1961

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