Patient Flow Specialist

Weekend Requirements: Every | Work Hours: 6p-6a, 3 days/week (Saturday, Sunday, Monday) | Status: Full Time - 0.9 FTE (72 hours per pay period) | Entity: Owensboro Health Regional Hospital | Department: Emergency Department

Job Summary:

Responsible for assessing patients' statuses and facilitating the efficient movement of patients from admission to discharge.

Job Responsibilities:

• Serves as an expert consultant for team members in areas of program development, clinical practice, and professional development.

• Contributes to defining, directing, and evaluating the nursing care and functions of clinical team members.

• Collects and performs statistical analysis, interpretation, and dissemination of data including length of stay, immediate bedding principles, and workflows to identify issues and trends.

• Assists the provider(s) with patient intake process based on acuity of care needed.

• Participates in project planning and assists with prioritizing process improvement opportunities.

• Identifies, develops, documents, and implements standardized work instructions and educates team members on new processes.

• Develops, implements, and evaluates educational plans/programs and utilizes methods, measurements, and tools to evaluate achievement of learning goals.

• Works with management to identify metrics to analyze cost effectiveness and return on investments.

• Communicates information obtained to the primary care giver to allow a smooth transition for patients.

• Performs job duties in accordance with the Nurse Practice Act.

Skills and Attributes:

• Requires critical thinking skills and decisive judgment.

• Works under direct supervision.

• Must be able to work in a stressful environment and take appropriate action.

• Requires a strong understanding of concepts, practices, and procedures related to process improvement, human factors, safety principles, and change management

Position Requirements:

Work Experience

• A minimum of 2 years' relevant experience required.

Education

• Bachelor's degree or higher in Healthcare Administration required upon hire OR

• Bachelor's degree or higher in Health Science Field required upon hire OR

• Bachelor's degree or higher in Nursing required upon hire                            

Licensure/Certification/Registration

• RN - Licensed as a Registered Nurse. Eligible to practice nursing in the State of Kentucky required upon hire AND

• BLS - Certified as a Basic Life Support Healthcare Provider required within 45 days of employment in this position AND

• ACLS - Advanced Cardiovascular Life Support Healthcare Provider through American Heart Association (AHA) or ALS - Advanced Life Support Healthcare Provider through American Red Cross (ARC) required within 90 days of employment in this position AND

• PALS - Pediatric Advanced Life Support certification required within 6 months of employment in this position

Organizational Responsibilities:

• Supports Owensboro Health’s Mission, Vision, Core Commitments, and business interests.  Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization.

Additional Job Information:

• This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all employees with this job description. 

• The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Organization and the employee occupying the position.

Standard ADA Settings:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: (Office Environment)

Standing: Occasionally

Walking: Occasionally

Sitting: Frequently

Lifting 0-25 lbs.: Rarely

Lifting 25-75 lbs.: Rarely

Lifting over 75 lbs.: Rarely

Carrying 0-25 lbs.: Rarely

Carrying 25-75 lbs.: Rarely

Carrying over 75 lbs.: Rarely

Pushing/Pulling 0-25 lbs.: Frequently

Pushing/Pulling 25-75 lbs.: Rarely

Pushing/Pulling over 75 lbs.: Rarely

Climbing: Rarely

Bending/Stooping: Rarely

Kneeling: Rarely

Crouching/Crawling: Rarely

Reaching: Occasionally

Talking: Frequently

Hearing: Frequently

Repetitive Foot/Leg Movements: Rarely

Repetitive Hand/Arm Movements: Frequently

Keyboard Data Entry: Frequently

Running: Rarely

Vision: Depth Perception: Frequently

Vision: Distinguish Color: Frequently

Vision: Seeing Far: Frequently

Vision: Seeing Near: Frequently

Hazardous Drug Risk Exposure:

Risk Level: Low-Risk

Owensboro Health Core Commitments

INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.

RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.

TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.

INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.

SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.

EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.