P

Prima

Direct-to-consumer online automotive insurance platform

Loss Adjuster

Claims AdjudicationUpdated on Nov 7
Full-timeRome, Metropolitan City of Rome Capital, Italy€30k - €42k /yr

About the Job

Requirements

  • A degree in legal disciplines is required.
  • Experience of 0 to 2 years in insurance Claims Management as a CARD, RCA, or CVT loss adjuster is required.
  • Strong, demonstrated negotiation skills are required.
  • The ability to work in a cross-functional team is required.

Responsibilities

  • Liaise with appointed experts and act as the point of contact for customers, repair shops, and lawyers in claim negotiations.
  • Handle CARD, CVT, or RCA claims not managed through the direct indemnity procedure, including serious claims involving pedestrians and cyclists, and perform a technical assessment of damage settlement, claim rejection, and potential litigation.
  • Personally manage negotiations with the injured party.
  • Coordinate with the SARC office to manage CARD activities, including disputes and recourse claims.
  • Ensure information entered in the back office is complete and check documents related to assigned claims.
  • Identify opportunities to improve processes.

About the Company

Prima

Direct-to-consumer online automotive insurance platform

Prima.it is an Italian insurtech that sells automotive insurance (cars, motorbikes, vans) directly to consumers through an online platform across Europe. Its product works by letting customers purchase and manage policies entirely online, cutting out traditional intermediaries. The company relies on a tech-heavy approach—business intelligence, software frameworks, and development tools—to run everything from pricing to policy management, offering a streamlined, user-friendly experience. What sets Prima apart is its direct-to-consumer model scaled to a large user base (over 4.2 million customers) and a substantial European footprint, supported by €1.3 billion in gross written premiums, all built on a robust internal tech stack. The goal is to provide easy, accessible vehicle insurance to a broad European audience and to grow as a leading insurtech player in the online automotive insurance space.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$118.8M
Headquarters
Milan, Italy
Founded
2014

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