Full-Time
Outlet Store Leader
RH
5,001-10,000 employees
Luxury home furnishings retailer; direct-to-consumer
No salary listed
Cherry Hill, NJ, USA
In Person
Periodic travel, including extended trips, may be required.
 Retail (1) |
|---|
Get referred to RH
See people who can refer or advise you
- 5+ years of leadership experience in retail, preferably in home furnishings
- Strong leadership and communications skills, with the ability to inspire and guide our Team Members
- Exceptional analytical, problem-solving and decision-making skills
- Commitment to Quality with meticulous attention to detail
- Proficiency with Mac operating systems, iOS devices, Microsoft Office and Google applications
- Travel periodically, including extended trips as needed
- Flexibility to work a dynamic schedule across all operational hours
- Lift and move items up to 50 lbs, using proper equipment and safety techniques
- Maneuver throughout the sales floor and stockroom
- Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing
- Lead, coach, and inspire teams to create a positive, dynamic, and performance-driven culture
- Foster a People First environment by proactively addressing team needs, removing obstacles, and partnering with Field Leadership and the People Team to support growth, performance, and well-being
- Guide all aspects of Team Member lifecycle decisions, from hiring and development to performance management and career transitions, in partnership with Field Leadership and the People Team
- Ensure visual presentation aligns with brand standards and supports the Outlet vision for quality, safety, and operational excellence
- Champion profit protection across risk management, security, cash controls, inventory management, and internal audits
- Identify, analyze, and communicate business opportunities to drive extraordinary results
- Support, implement, provide follow-up and feedback for all initiatives and rollouts as the business shifts and changes
- Represent the RH brand with integrity, professionalism, and personal presentation
RH, or Restoration Hardware, is a luxury home furnishings retailer selling high-end furniture, lighting, textiles, and decor to affluent customers. Its products come in exclusive lines and reissued iconic designs, offered through direct-to-consumer channels—online, gallery showrooms, and sourcebooks—and via RH Contract for B2B partnerships. The company blends product sales with services like interior design consultations and gallery hospitality (restaurants and wine vaults) to create a cohesive brand experience. Its goal is to be the premier brand for luxury home environments by combining curated products, design services, and hospitality, while expanding internationally through direct channels and the RH Contract business.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Corte Madera, California
Founded
1979
Get referred to RH
See people who can refer or advise you
Simplify's Take
What believers are saying
- Q1 2026 revenue reached $800.3 million, beating estimates despite 1.7% year-over-year decline.
- RH raised fiscal 2026 revenue growth guidance to 4.5%-8% and EBITDA margin to 14.2%-16%.
- Australia’s Double Bay gallery opening expands RH’s affluent international footprint beyond Europe.
What critics are saying
- Tariff resourcing left $75 million backorders and cut Q1 revenue by roughly $45 million.
- Arhaus sued RH in 2025, alleging trade-secret theft and product-copying after Lisa Chi’s hiring.
- RH’s debt-to-equity ratio near 55x makes any sales disappointment threaten solvency.
What makes RH unique
- Gary Friedman built RH into destination galleries blending retail, design studios, restaurants, and hospitality.
- June 27, 2026 RH London opened Mayfair’s Uxbridge House, reinforcing global experiential luxury.
- RH’s 2026 Modern Sourcebook spans nearly 500 pages, showcasing exclusive designer collections.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Professional Development Budget
Growth & Insights and Company News
6 month growth
↑ 16%1 year growth
↑ 16%2 year growth
↑ 16%RH announces release of Modern Sourcebook for 2026. RH announced the release of the 2026 RH Modem Sourcebook, introducing a new expression of Modem design across nearly 500 pages of exclusive collections by acclaimed designers and artisans from around the world. Defined by refined forms, timeless materials and unrivaled craftsmanship from the industry's most forward-thinking designers and manufacturers, the Sourcebook presents the largest curated and fully integrated assortment of modem furnishings, lighting and decor under one brand in the world, with an expanded expression of upholstery collections that pair sculptural silhouettes with exceptional comfort. Highlights of 2026 RH Modern Recalling the luxury and glamour or 1980s postmodern design, Remy by designer Joseph Jeup (Grand Rapids) commands the cover of the new Sourcebook. A study in geometric precision and crafted of thick molded acrylic with burnished metal hardware, its curved edges soften the design while tinted tones filter the light glowing within. Made in italy and defined by exceptional craftsmanship, Pietrasanta by designer Jan Te Lintelo (Amsterdam) introduces a sculptural sofa collection distinguished by its tailored form and fluid lines. Inspired by the enduring strength of its namesake, seamless upholstery wraps the generously proportioned, low-slung frame, echoing the flow of water - a pure expression of organic modernism. A dynamic, award-winning partnership, Thomas Bina (Los Angeles) and Ronald Sasson (Sao Paulo) collaborate to introduce a new chapter of Brazilian-Modem design to RH Modem. Handcrafted by master artisans in North America, Montaigne by Bina and Sasson is influenced by 1970s lounge seating with a nostalgic nod to Art Deco style. Architectural yet organic, the sofa collection's curving back shelters a generously cushioned bench seat and plush pillows that follow the frame's architecture. An exercise in form and minimalism, Monteiro, also designed by Bina and Sasson, introduces a table collection distinguished by a geometric silhouette that celebrates the quiet harmony of traditional woodworking, highlighting the subtle yet striking curves of the inward-facing base. Informed by the spare geometry of 1920s Bauhaus design, Nomos continues Bina and Sasson's exploration of Brazilian Modern design. Handcrafted from knotty, wire-brushed oak, rounded edges soften the collection's structural silhouette. Inspired by grand-scale abstract sculpture, Serrano, a new dining table collection by Bina and Robinson, celebrates evocative Brazilian form with a signature wave-like triad base that complements its minimalist lines for an artful presence. Braced by opposing bases of richly veined travertine, Bardi, another introduction by Bina and Sasson, features a suspended top of European white oak that appears to float in midair. The table collection is an effortless translation of organic materials into a classic Brazilian Modem expression. The French interior designer renowned for his restrained, sculptural modernism, Thierry Lemaire (Paris) combines refined shapes, understated sophistication and a keen attention to detail. Evoking the movement of an ocean wave, Vao introduces a coffee table collection distinguished by an undulating, ribbon-like silhouette flowing in an uninterrupted line, transforming functional design into a work of art. Artist, designer and master of light, Alison Berger (Los Angeles) has been blowing glass since the age of 15, with her inventive works held in the collections of the Museum of Modem Art and the Cooper Hewitt, Smithsonian Design Museum in New York. Characterized by distinctive fluting that runs the length of the glass, Pleated Crystal is carved and polished by hand. The lighting collection's textured glass creates rhythmic patterning, allowing refractions of light to ripple through.
Century Furniture, RH and Interlude Home name new executives | Who's in the News. Allison Zisko// Editor in Chief//July 28, 2026 Century Furniture has announced three new appointments: Skip Rumley has been named creative director; Alee Robles has been named product line manager for Curate and Grand Tour; and Lauren Jones has been named upholstery merchandising and creative coordinator. At RH, Sandy Pilon has been named chief customer experience and values officer, while Ryan Hassanein has been named chief legal and compliance officer. Pilon, who has been with RH for 18 years across a number of roles, will lead the company's gallery, hospitality, interior design, trade, contract, delight, people and optimization teams. Hassanein will oversee all areas of the company's legal and compliance functions, including product safety and vendor compliance. He will report to CEO Gary Friedman. Interlude Home has named Sean McFadden executive vice president and has consolidated its U.S. sales organization under Jessica Norby, who was named vice president of sales in February. In February, the company also named Denise Benn chief merchandising officer, focused on product development.
RH strengthens leadership team with 2 appointments. Thomas Lester// Retail Editor//July 23, 2026 Corte Madera, Calif. - Upscale home furnishings retailer RH announced a pair of appointments to its senior leadership team. In her new role, Pilon will lead the company's gallery, hospitality, interior design, trade, contract, delight, people and optimization teams across every touchpoint of the Corte Madera, Calif.-based retailer's brand globally. Pilon has been with RH for 18 years and has held key leadership positions across the organization, including field leader of its Northern and Southern California galleries, senior vice president of delight and customer service operations, and most recently served as the company's chief people officer. "Over the past 18 years Sandy has been an important partner and leader of RH's transformation into the leading luxury home brand in the world," said Gary Friedman, chairman and CEO. "Her exceptional leadership and passionate advocacy of our values and beliefs give me great confidence in Sandy's ability to build and lead a team capable of building one of the most admired brands in the world." "I am deeply grateful for the trust Gary and our leadership team have placed in me," Pilon said. "Having spent the last 18 years growing alongside this extraordinary organization, it is an incredible honor to step into this role. I believe the greatest luxury we can offer is an exceptional experience - one that reflects our values in every interaction, inspires our people to do their life's best work, and creates lasting relationships with teams and customers around the world. I couldn't be more excited for what we will build." As chief legal and compliance officer, Hassanein will oversee all areas of the company's legal and compliance functions, including product safety and vendor compliance. He will report to Friedman. Prior to joining RH, Hassanein spent more than 10 years at McKesson Corp., one of the largest healthcare companies in the world, where he was a member of the chief legal officer's leadership team with responsibilities spanning a wide range of areas, including litigation, regulatory, compliance, government relations, supply chain and technology. "We are thrilled to welcome Ryan to Team RH," Friedman said. "Ryan's leadership experience extends well beyond the traditional scope of a legal role based on the range of his contributions at McKesson, one of the largest and most sophisticated companies in the world from a legal and compliance perspective. We believe Ryan is an outstanding addition to our executive leadership team as we continue to optimize our business as part of our growth and international expansion." Added Hassanein, "I am honored to join Gary and Team RH in the quest to build one of the most admired brands in the world and excited to participate in such an extraordinary effort. I look forward to making a meaningful contribution as RH continues to scale its business and strengthen its operational capabilities."
RH has appointed Ryan Hassanein as Chief Legal & Compliance Officer. He will oversee the company's legal and compliance functions, including product safety and vendor compliance. Hassanein joins from McKesson Corporation, where he spent over a decade as a member of the Chief Legal Officer's leadership team. His responsibilities at the healthcare company spanned litigation, regulatory matters, compliance, government relations, supply chain, and technology. At RH, Hassanein will report to Chairman and Chief Executive Officer Gary Friedman and serve on the Executive Leadership Team. The appointment comes as RH continues its growth and international expansion across the United States, Canada, the United Kingdom, and Europe.
RH announces new staff promotion & appointment. RH announced the promotion of Sandy Pilon to Chief Customer Experience & Values Officer, and the appointment of Ryan Hassanein as Chief Legal & Compliance Officer. In her new role, Sandy will lead the Company's Gallery, Hospitality, Interior Design, Trade, Contract, Delight, People and Optimization teams across every touchpoint of the RH Brand globally. Sandy has been a member of Team RH for 18 years and has held key leadership positions across the organization, including Field Leader of its Northern and Southern California Galleries, Senior Vice President of Delight and Customer Service Operations, and most recently served as the Company's Chief People Officer. Gary Friedman, RH chairman and CEO, commented, "Over the past 18 years Sandy has been an important partner and leader of RH's transformation into the leading luxury home brand in the world. Her exceptional leadership and passionate advocacy of our Values and Beliefs give me great confidence in Sandy's ability to build and lead a team capable of building one of the most admired brands in the world." Sandy said, "I am deeply grateful for the trust Gary and our Leadership Team have placed in me. Having spent the last 18 years growing alongside this extraordinary organization, it is an incredible honor to step into this role. I believe the greatest luxury we can offer is an exceptional experience - one that reflects our values in every interaction, inspires our people to do their life's best work, and creates lasting relationships with teams and customers around the world. I couldn't be more excited for what we will build." Ryan Hassanein will oversee all areas of the Company's legal and compliance functions, including product safety and vendor compliance. Prior to joining RH, Mr. Hassanein spent over ten years at McKesson Corporation, one of the largest healthcare companies in the world, where he was a member of the Chief Legal Officer's leadership team with responsibilities spanning a wide range of areas, including litigation, regulatory, compliance, government relations, supply chain and technology. Mr. Hassanein will report to RH Chairman and Chief Executive Officer Gary Friedman and serve as a member of the Company's Executive Leadership Team. Friedman commented, "We are thrilled to welcome Ryan to Team RH. Ryan's leadership experience extends well beyond the traditional scope of a legal role based on the range of his contributions at McKesson, one of the largest and most sophisticated companies in the world from a legal and compliance perspective. We believe Ryan is an outstanding addition to our Executive Leadership Team as we continue to optimize our business as part of our growth and international expansion." Mr. Hassanein said, "I am honored to join Gary and Team RH in the quest to build one of the most admired brands in the world and excited to participate in such an extraordinary effort. I look forward to making a meaningful contribution as RH continues to scale its business and strengthen its operational capabilities."