Patient Concierge

What Patient Concierge contributes to Cardinal Health

Practice Operations Management oversees the business and administrative operations of a medical practice.

The ideal candidate will be available to work 1-8 hours per week, with flexibility on days of the week and hours per day needed. This is an as-needed position, which means there are no guaranteed hours. In addition, this is not a remote opportunity; this person will need to be able to work at South Bay Radiation Oncology Center in Chula Vista, CA.

This person will be assisting with Cancer Registry submissions as well as other back office projects related to EMR task clean up, medical record sorting and filing, as well as other duties as assigned. Customer service skills and attention to detail are important to this role's success. This position requires someone who is bilingual in Spanish.

Responsibilities

• Cancer Registry submission

• Medical record sorting

• Schedule and re-schedule appointments

• Handle incoming and outgoing phone calls

• Call patients to schedule follow up appointments or consults

• Verify patient demographics and insurance information, updating patient records as needed

• Assist with patient check in and check out

• Work collaboratively with the inter-disciplinary team onsite and over the phone

• Use sound judgement and a professional demeanor when communicating with patients as well as other staff

• Other duties as assigned

Qualifications

• 1-3 years of experience, preferred

• High School Diploma, GED or equivalent work experience, preferred

• Must be able to multi-task

• Knowledge of medical terminology, preferred

• Prior experience working in a busy, fast-paced medical office setting highly preferred

• Bilingual in Spanish

Location

South Bay Radiation Oncology Center

959 Lane Ave

Chula Vista, CA 91914

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks

• Works on routine assignments that require basic problem resolution

• Refers to policies and past practices for guidance

• Receives general direction on standard work; receives detailed instruction on new assignments

• Consults with supervisor or senior peers on complex and unusual problems

Anticipated hourly range: $23 per hour - $26.20 per hour

Bonus eligible: No

Benefits: Paid time off in compliance with applicable laws

Application window anticipated to close:  11/16/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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