Technical Program Manager - Network Field Operations

• Manage end-to-end regional network field execution across Hyperscale Data Centers, Carrier-Neutral Colocation Points of Presence, Core DWDM/Optical Transport sites, overseeing third-party vendor performance across high-density structured fiber builds, Layer 1–3 hardware installations, decommissioning, 24x7 break-fix dispatches.
• Lead defined global program workstreams using structured program management artifacts - including project charters, Work Breakdown Structures, roadmaps, risk registers, communication plans - to standardize and elevate field execution.
• Oversee vendor operational readiness, site ownership, service quality by conducting on-site technical field audits, validating optical and hardware standards, and enforcing Environmental Health and Safety compliance.
• Drive operational, commercial, financial queue discipline across allocated region, ensuring services meet strict Service Level Agreements, Statements of Work, purchase orders, monthly accruals, invoicing, and dispatch queues are well maintained.
• Collaborate with Capacity Delivery, Supply Chain, and other partner teams to improve processes.

Minimum qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
  
• 2 years of experience in Technical Program Management.
• Experience in Data Center Operations, Data Center Networking, Data Center Management, Network Infrastructure, Network Installation, Network Operations, Optical Networking, Optical Networking Equipment, Cabling, Structured Cabling, Fiber Optics, Dark Fiber, Lit Fiber, Fibers, Routers, Switches, Optical Time-Domain Reflectometer, Bit Error Rate Tester (BERT), Vendor Management.

Preferred qualifications:

• Experience in technical program management, leading end-to-end physical network infrastructure or core telecommunications build and operations programs using formal project charters, Work Breakdown Structures (WBS), milestone roadmaps, and risk registers.
• Experience with physical network field deployment, 24x7 maintenance in Hyperscale Data Center, Carrier-Neutral Colocation Point of Presence, Submarine Cable Landing Station, Core DWDM/OTN Optical Transport environments, including high-density Inside/Outside Plant (ISP/OSP) structured optical cabling (MPO/trunk fiber), rack/cabinet construction, AC/DC power systems, high-capacity Layer 1-3 routing and optical hardware installation.
• Ability to travel up to 50% of the time as needed.

• Bachelor's degree in a technical field, or equivalent practical experience.
  
• 2 years of experience in Technical Program Management.
• Experience in Data Center Operations, Data Center Networking, Data Center Management, Network Infrastructure, Network Installation, Network Operations, Optical Networking, Optical Networking Equipment, Cabling, Structured Cabling, Fiber Optics, Dark Fiber, Lit Fiber, Fibers, Routers, Switches, Optical Time-Domain Reflectometer, Bit Error Rate Tester (BERT), Vendor Management.