A

ALS Global

Global testing solutions with data-driven insights

Agendador

Clinical Research OperationsConfirmed live in the last 24 hours
Full-timeCampinas - State of São Paulo, BrazilNo salary listedIn-person

About the Job

Requirements

  • Experience in active or inbound call-center customer service, back-office activities, active product sales, or collections is given as an example of relevant work experience.

Responsibilities

  • Actively contact and schedule participants by telephone and internal tools for research studies.
  • Handle inbound participant inquiries by telephone and WhatsApp, resolving questions and complaints and arranging appointments.
  • Register new participants in the system.
  • Complete departmental tracking spreadsheets and forms.
  • Monitor participant enrollment in studies to ensure the required participant numbers are met.
  • Support reception by answering questions, scheduling participants, and performing other related tasks.

About the Company

ALS Global

Global testing solutions with data-driven insights

ALS Global provides testing services to clients across many industries worldwide. It uses state-of-the-art technologies and innovative methodologies to perform comprehensive tests, with international teams delivering high-quality services and personalized solutions backed by local expertise. The company helps clients turn data into actionable insights to improve safety and health outcomes. Compared with competitors, ALS Global combines a global footprint with local knowledge and tailored approaches, offering data-driven results rather than one-size-fits-all offerings. The goal is to enable a safer and healthier world by applying rigorous testing, analytics, and domain experience to client needs.

Company size
10,001+
Company stage
IPO
Headquarters
Brisbane QLD, Australia
Founded
1863

Recently Posted Jobs

Explore more opportunities at ALS Global

See more jobs