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SBM Management Services

Global facilities management and cleaning services

Content Marketing Director

Brand & Creative MarketingUpdated on Nov 12
Full-timeSt. Louis, MO, USA$90k - $150k /yrIn-person

About the Job

Requirements

  • At least 10 years of experience, including at least 3 years of marketing leadership experience in content marketing, editorial leadership, journalism, or communications.
  • A bachelor's degree in Communications, Journalism, or a related field.
  • Ability to build and execute content marketing strategies that support enterprise B2B go-to-market motions.
  • A proven track record of owning content development and executing integrated campaigns that engage audiences.
  • Technical writing and editing skills for different audiences and media, including the ability to simplify complex topics while maintaining credibility.
  • An analytical mindset and ability to turn insights into action.
  • Experience working in high-growth, fast-paced, evolving environments with shifting priorities.
  • Project management skills and experience running editorial calendars.
  • Ability to operate autonomously and deliver results.
  • Ability to lead and influence in complex, matrixed environments.
  • Ability to collaborate across Product Marketing, Growth Marketing, Creative, Design, Product/Technology, Sales, Account Management, Operations, and Executive Leadership.
  • Experience using AI tools to improve insights, efficiency, and quality.
  • Ability to sit regularly, walk and use hands frequently, and stand occasionally, with reasonable accommodations available.

Responsibilities

  • Own the strategy and execution of enterprise content marketing to support brand awareness, demand generation, customer engagement, and thought leadership.
  • Plan, develop, and deliver content for product launches, industry events, sales priorities, campaigns, and executive initiatives, including managing a central editorial calendar.
  • Own brand editorial standards and guidelines covering value proposition, tone of voice, style, accuracy, and compliance.
  • Develop and lead organic social media and editorial strategies, emphasizing LinkedIn and executive-facing platforms.
  • Develop and lead public relations and communications strategy.
  • Partner with Product Marketing, Growth Marketing, Creative, Design, Product/Technology, Sales, Account Management, Operations, and Executive Leadership to ensure content and storytelling support business objectives.
  • Research, write, edit, and publish blogs and articles, case studies and customer success stories, whitepapers and solution briefs, website and platform copy, social media content, press releases, thought leadership, executive bylines, long-form narratives, and scripted and edited video, audio, and webinar content.
  • Translate complex operational, technical, and data-driven concepts into clear, engaging narratives for business and technical audiences.
  • Partner with Product Marketing to develop sales enablement content, training, and tools, and to support website and search engine optimization strategy.
  • Commission, edit, and manage contributions from subject matter experts, internal stakeholders, and vendors.
  • Partner with Creative and Design to develop content visuals and multimedia supporting campaign narratives.
  • Partner with internal experts to develop authoritative content on technology, data, operational performance, safety, sustainability, compliance, operational excellence, facilities management trends, workforce optimization, and labor strategy.
  • Support research-based content such as reports, surveys, and data-driven insights that reinforce SBM and 4insite's market leadership.
  • Define, track, and own key performance metrics to measure content marketing and inform ongoing optimization.
  • Build dashboards and report on performance clearly and consistently.
  • Continuously iterate campaigns through A/B testing and data-backed insights.
  • Interview, hire, plan, assign, and direct employee work; conduct performance evaluations; reward and discipline employees; address complaints and resolve problems; and ensure employees are properly trained on tasks and safety requirements.

Desired Qualifications

  • B2B SaaS, data-driven platform, enterprise services, or facilities services experience is preferred.
  • An MBA is preferred.

About the Company

SBM Management Services

Global facilities management and cleaning services

SBM Management Services provides facilities management focused on soft services, especially commercial cleaning and janitorial work. It customizes cleaning programs for each client and runs them through standardized processes, management systems, and reporting tools to boost efficiency and transparency. With a global footprint of over 1,000 locations, SBM offers integrated soft services designed to keep facilities clean and safe, backed by a workforce developed through training in a minority-owned company. Its approach emphasizes consistent operations, measurable reporting, and tailored service to meet diverse client needs. The goal is to help clients maintain high-quality, safe workplaces by delivering reliable cleaning and facilities support through an organized, scalable system.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
McClellan, West Virginia
Founded
1982

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