Policy Lead
TikTok
Policy Lead
TikTok
Short-form video platform with ads
The Policy Scaling team serves as an essential governance function and bridges from policy principle to actual enforcement, ensuring that policies reflect and account for the nuances of actual content and user behavior, are consistently applied, and are continuously improved. We are looking for a Policy Lead to drive governance and consistency of Violent and Criminal Behaviours policy enforcement across all surfaces and moderation methods. This role will lead a team of Policy Managers translating Violent and Criminal Behaviours policy intent into actionable guidance, producing high-quality evaluation data, and providing subject-matter expertise across human and automated workflows. Responsibilities: - Lead High-Quality Labeling & Evaluation Data: Lead your Violent and Criminal Behaviours issue area team on production of high-confidence labeled datasets to support policy performance evaluation across features and identify areas of ambiguity that need to be addressed through policy guidance. - Maintain Policy Guidance: Author and maintain internal Violent and Criminal Behaviours policy guidance to ensure T&S teams are aligned on how to apply policies across a range of methodologies. - Cross-Method Consistency Oversight: Evaluate how Violent and Criminal Behaviours policies are applied across human moderation, automation, and hybrid workflows — identifying gaps, drift, or unintended inconsistencies. - Escalation Support: Provide subject-matter guidance and support to escalation teams handling high-complexity, nuanced Violent and Criminal Behaviours trends and enforcement decisions within your issue area. - Structured Feedback for Policy Development: Identify ambiguity, operational friction, emerging harm patterns, and unintended consequences in Violent and Criminal Behaviours enforcement — and provide structured feedback to refine policy drafting.
Minimum Qualification(s): - Minimum 5 years of experience in Trust & Safety Policy, or a Content Policy field. - Demonstrated ability to translate policy language into clear, actionable guidance and labeled datasets, particularly within the Violent and Criminal Behaviours policy space. - Strong analytical skills with attention to detail, particularly in evaluating content at scale and identifying patterns of inconsistency or drift in Violent and Criminal Behaviours enforcement. - Deep understanding of Information Integrity policy challenges and enforcement dynamics on social media platforms. - Ability to draft precise internal documentation, case banks, and policy notices related to Information Integrity content and enforcement. - Cross-functional collaboration skills, with experience working alongside policy, product, enforcement, data science, and engineering teams to address Information Integrity policy challenges. - Technical aptitude and comfort navigating moderation tools, labeling platforms, and data analysis workflows used to support Information Integrity policy enforcement and evaluation. Preferred Qualifications: - Experience managing teams at a tech company, especially in Trust & Safety - Experience working across multiple surfaces (feed, search, live, DMs, etc.) or multiple regions. - Background in quality assurance, audit, or compliance within a technology or content moderation environment.
Trust & Safety
Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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