Maintenance Technician

Overview

Depending on qualifications, this role can be hired as Maintenance Tech 1, 2, or 3.

Maintenance Tech 1: 

• The Maintenance Technician 1 assists in the daily maintenance of Northern Arizona Healthcare’s buildings, grounds, and equipment. This role focuses on performing basic repairs, including plumbing, carpentry, and painting, while ensuring compliance with hospital safety standards. The technician documents work orders and completes maintenance tasks efficiently to support the hospital's preventive maintenance program.
• The Maintenance Technician 1 works under supervision, assisting with more complex tasks and supporting the maintenance team with minor repairs and general upkeep. Key responsibilities include communicating with team members and other departments to resolve issues, maintaining a clean work environment, and ensuring operational readiness.
• This role may assist in emergency response situations and operate snow removal equipment. The Maintenance Technician 1 contributes to the smooth operation of the facility while gaining experience for future advancement.

Maintenance Tech 2:

• The Maintenance Technician 2 provides advanced maintenance support for Northern Arizona Healthcare's facilities, with a focus on operational safety and efficient facility management. This role involves troubleshooting and performing repairs on HVAC systems, plumbing, electrical devices, and other equipment. The Maintenance Technician 2 uses the work order management system to track, document, and complete assigned work orders, ensuring timely execution to minimize disruptions to patient care.
• This position also analyzes maintenance data to suggest improvements in preventive maintenance routines. The technician collaborates with vendors and contractors, ensuring safety standards and adherence to regulatory guidelines. Additionally, the Maintenance Technician 2 mentors lower-level technicians, developing troubleshooting skills and providing guidance on system repairs.
• The technician also participates in emergency response situations, safely operates snow removal equipment, and performs routine inspections to ensure equipment and facilities remain operational.

Maintenance Tech 3:

• The Maintenance Technician 3 leads and manages advanced maintenance tasks for Northern Arizona Healthcare's facilities, ensuring operational safety and compliance with hospital standards. This role includes troubleshooting, performing repairs, and modifying equipment and systems across HVAC, plumbing, electrical, and other facility infrastructure.
• The Maintenance Technician 3 manages work orders and preventive maintenance schedules, ensuring tasks are completed to minimize downtime and optimize operational efficiency. This position coordinates with contractors, manages service requests, and handles vendor relationships to ensure timely and quality maintenance services.
• Additionally, the technician plays a key role in emergency response efforts, including fire, code red, and disaster management, ensuring hospital safety. The Maintenance Technician 3 mentors and trains lower-level technicians, fosters skill development, and ensures adherence to regulatory safety standards, maintaining a high-performing and compliant maintenance team.

Responsibilities

Maintenance Tech 1: 

• Operations
  • Regularly inspects and repairs fire and smoke doors to ensure they meet safety standards. Coordinates work with qualified vendors as needed.
  • Performs repairs and modifications to facility equipment and infrastructure, coordinating work with vendors and departments as needed. Demonstrates strong knowledge of facility layout, including critical equipment and departments, and assists in training team members on technical tools and safety equipment.
  • Performs assigned preventive maintenance tasks, accurately documents assigned work order progress and completion in the work order management system, and ensures timely work completion to minimize disruptions to patient care.
  • Analyzes basic work order patterns and suggests improvements to preventive maintenance routines, contributing to reduced downtime and increased operational efficiency.
  • Collaborates with service providers and contractors to assist in resolving issues, providing support for tasks such as moving equipment and unlocking doors to help address issues outside the department’s scope.
  • Maintains communication with team members, supervisors, and customers, responding to requests and providing updates as needed, ensuring a clear understanding of tasks and any complications that arise.
  • Safely operates and maintains snow removal equipment, trucks, and other motor vehicles. Performs routine inspections, basic maintenance (e.g., cleaning, refueling, oil changes), and ensures snow removal operations are carried out safely without damage to the facility.
  • Demonstrates the ability to maintain a clean and organized worksite, adhering to departmental expectations for cleanliness and safety, ensuring that all tools, equipment, and vehicles are properly maintained and stored.
• Compliance/Safety
  • Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
  • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
  • If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
  • Completes all company mandatory modules and required job-specific training in the specified time frame.

Maintenance Tech 2: 

• Operations
  • Regularly inspects and repairs fire and smoke doors to ensure they meet safety standards. Coordinates work with qualified vendors as needed.
  • Performs assigned preventive maintenance tasks, accurately documents assigned work order progress and completion in the work order management system, and ensures timely work completion to minimize disruptions to patient care. 
  • Analyzes basic work order patterns and suggests improvements to preventive maintenance routines, contributing to reduced downtime and increased operational efficiency.
  • Collaborates with service providers and contractors to assist in resolving issues, providing support for tasks such as moving equipment and unlocking doors to help address issues outside the department’s scope.
  • Safely operates and maintains snow removal equipment, trucks, and other motor vehicles. Performs routine inspections, basic maintenance (e.g., cleaning, refueling, oil changes), and ensures snow removal operations are carried out safely without damage to the facility.
  • Demonstrates the ability to maintain a clean and organized worksite, adhering to departmental expectations for cleanliness and safety, ensuring that all tools, equipment, and vehicles are properly maintained and stored.
• Leadership
  • Mentors lower-level technicians by guiding them through system repairs, developing troubleshooting skills, and supporting them in performing tasks independently. Provides ongoing guidance to technicians, fostering skill development, ensuring adherence to safety protocols, and maintaining work standards.
• Compliance/Safety
  • Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
  • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
  • If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
  • Completes all company mandatory modules and required job-specific training in the specified time frame.

Maintenance Tech 3: 

• Operations
  • Performs assigned preventive maintenance tasks, accurately documents assigned work order progress and completion in the work order management system, and ensures timely work completion to minimize disruptions to patient care.
  • Analyzes basic work order patterns and suggests improvements to preventive maintenance routines, contributing to reduced downtime and increased operational efficiency.
  • Collaborates with service providers and contractors to assist in resolving issues, providing support for tasks such as moving equipment and unlocking doors to help address issues outside the department’s scope.
  • Recommends creative solutions for facility-related issues, collaborating with department heads to implement functional, long-term improvements to hospital equipment and infrastructure. Assists with initiatives to enhance the efficiency and reliability of facility systems, continuously assessing operations and recommending improvements to optimize performance and reduce risks.
  • Safely operates and maintains snow removal equipment, trucks, and other motor vehicles. Performs routine inspections, basic maintenance (e.g., cleaning, refueling, oil changes), and ensures snow removal operations are carried out safely without damage to the facility.
  • Ensures all work sites, tools, and equipment are properly maintained, stored, and available for efficient operations. Manages repair part inventories in coordination with the department and external suppliers for timely replenishment.
• Leadership
  • Mentors lower-level technicians by guiding them through system repairs, developing troubleshooting skills, and supporting them in performing tasks independently. Provides ongoing guidance to technicians, fostering skill development, ensuring adherence to safety protocols, and maintaining work standards.Project Management
  • Maintains communication with team members, supervisors, and customers, responding to requests and providing updates as needed, ensuring a clear understanding of tasks and any complications that arise.
  • Performs repairs and modifications to facility equipment and infrastructure, coordinating work with vendors and departments as needed. Demonstrates strong knowledge of facility layout, including critical equipment and departments, and assists in training team members on technical tools and safety equipment.
• Compliance/Safety
  • Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
  • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
  • If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
  • Completes all company mandatory modules and required job-specific training in the specified time frame.

Qualifications

Employees hired on or before September 1, 2025, will have 24 months from that date to complete the required certifications.

Maintenance Tech 1: 

• Education
  • Required
    • High School Diploma or equivalent
  • Preferred
    • Technical or vocational training in HVAC, electrical, plumbing, construction, or general facilities maintenance
• Certification & Licensures
  • Required
    • Valid AZ Driver’s License with no moving violations for the previous 39 months
    • Fire extinguisher training (PASS) and certificate within 90 days of hire
    • Fire alarm (code response) training and certificate within 90 days of hire
    • NFPA 70E: Standard for Electrical Safety in the Workplace (National Fire Protection Association) training and certificate within 180 days of hire
    • OSHA 10 Certification, General Workers (Occupational Safety and Health Administration) within 180 days of hire
    • Certified Health Care Physical Environment Worker (American Hospital Association) within 180 days of hire
  • Preferred
    • NFPA 80: Standard for Fire Doors and Other Opening Protectives (National Fire Protection Association)
    • Mechanic Evaluation and Certification for Health Care (MECH) (American Hospital Association)
    • Mold Remediation Technician (Institute of Inspection, Cleaning, and Restoration Certification)
    • RCRA (Resource Conservation and Recovery Act) Hazardous Waste Generator Training
    • OSHA Hazardous Waste Operations and Emergency Response (HAZWOPER) Certification (Occupational
    • Safety and Health Administration)
• Experience
  • Preferred
    • Experience in facilities maintenance or a related technical field

Maintenance Tech 2: 

• Education
  • Required
    • High School Diploma or equivalent
  • Preferred
    • Technical or vocational training in HVAC, electrical, plumbing, construction, or general facilities maintenance
• Certification & Licensures
  • Required
    • Valid AZ Driver’s License with no moving violations for the previous 39 months
    • Fire extinguisher training (PASS) and certificate within 90 days of hire
    • Fire alarm (code response) training and certificate within 90 days of hire
    • NFPA 70E: Standard for Electrical Safety in the Workplace (National Fire Protection Association) training and certificate within 180 days of hire
    • OSHA 10 Certification, General Workers (Occupational Safety and Health Administration) within 180 days of hire
    • Certified Health Care Physical Environment Worker (American Hospital Association) within 180 days of hire
    • NFPA 80: Standard for Fire Doors and Other Opening Protectives (National Fire Protection Association) within one year of hire
    • Mold Remediation Technician (Institute of Inspection, Cleaning, and Restoration Certification) within one year of of hire
    • RCRA (Resource Conservation and Recovery Act) Hazardous Waste Generator Training within one year of hire
    • OSHA Hazardous Waste Operations and Emergency Response (HAZWOPER) Certification (Occupational Safety and Health Administration) within one year of hire
    • Mechanic Evaluation and Certification for Health Care (MECH) (American Hospital Association) within 3 years of hire.
  • Preferred
    • Certified Mold Remediation Specialist (National Organization of Remediators and Mold Inspectors)
    • NFPA 101: Life Safety Code (LSC) (National Fire Protection Association) training and certificate
    • Senior Mechanic Evaluation and Certification for Health Care (MECH) (American Hospital Association)
• Experience
  • Required
    • 2 years of building maintenance or applicable trade
• Preferred
  • Healthcare facility experience

Maintenance Tech 3: 

• Education
  • Required
    • High School Diploma or equivalent
  • Preferred
    • Technical or vocational training in HVAC, electrical, plumbing, construction, or general facilities maintenance
• Certification & Licensures
  • Required
    • Valid AZ Driver’s License with no moving violations for the previous 39 months
    • Fire extinguisher training (PASS) and certificate within 90 days of hire
    • Fire alarm (code response) training and certificate within 90 days of hire
    • NFPA 70E: Standard for Electrical Safety in the Workplace (National Fire Protection Association) training and certificate within 180 days of hire
    • OSHA 10 Certification, General Workers (Occupational Safety and Health Administration) within 180 days of hire
    • Certified Health Care Physical Environment Worker (American Hospital Association) within 180 days of hire
    • NFPA 80: Standard for Fire Doors and Other Opening Protectives (National Fire Protection Association) within 180 days of hire
    • NFPA 80: Standard for Fire Doors and Other Opening Protectives (National Fire Protection Association) within one year of hire
    • NFPA 101: Life Safety Code (LSC) (National Fire Protection Association) training and certificate within one year of hire
    • Certified Mold Remediation Specialist (Institute of Inspection, Cleaning, and Restoration Certification) within one year of hire
    • RCRA (Resource Conservation and Recovery Act) Hazardous Waste Generator Training within one year of hire
    • OSHA Hazardous Waste Operations and Emergency Response (HAZWOPER) Certification (Occupational Safety and Health Administration) within one year of hire
    • Sr Mechanic Evaluation and Certification for Health Care (Sr MECH) (American Hospital Association) within 5 years of hire.
  • Preferred
    • Certified Mold Inspector (American Council for Accredited Certification, Mold Abatement Certification)
    • OSHA 30 Certification, Supervisory and Safety Workers (Occupational Safety and Health Administration)
    • RCRA (Resource Conservation and Recovery Act) Hazardous Waste Management Certification
• Experience
  • Required
    • 4 years of building maintenance or applicable trade
  • Preferred
    • 2 years experience in a healthcare facility

Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.