S

Sutherland

Global BPO providing customer lifecycle management

Lead Site Security Facilitator

Security & Protective ServicesConfirmed live in the last 24 hours
Full-timeAlexandria, Alexandria Governorate, EgyptNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree is required; a degree in compliance or security is preferred.
  • Two to three years of experience in the security and safety industries; experience in IT and ITES is preferred.
  • General understanding of compliance, auditing, risk management, information technology, and information security.
  • Fluency in English and strong communication skills are required.
  • Advanced, independent use of Microsoft Office applications, particularly Excel.
  • Previous security and administrative experience is ideal.
  • Strong organizational skills.
  • Ability to handle confidential information with strict discretion.

Responsibilities

  • Maintain and audit site physical security controls, including access control, CCTV, alarms, key management, server room security, security training, and compliance audits.
  • Audit and maintain physical access controls, CCTV retention and quality, alarm systems, PIN lifecycles, and key and material tracking.
  • Conduct regular pre-audits against internal and client security standards, including server room and MDF access; prepare audit files and support internal and external audit processes.
  • Support the Security Manager in ensuring personnel, site keyholders, and guarding staff complete required security and safety training on schedule.
  • Investigate physical security failures, oversee system testing, validate SLA response times, and implement corrective actions.
  • Generate daily and monthly security and safety reports and participate in annual policy reviews.
  • Serve as a field lead and support security and safety oversight at the site.

Desired Qualifications

  • Experience working in a diverse, fast-paced multinational environment.

About the Company

Sutherland

Global BPO providing customer lifecycle management

Sutherland provides business process outsourcing that manages the entire customer lifecycle for clients, including customer support, sales, and related operations across multiple industries. It combines process consulting with outsourced delivery, using end-to-end services that mix human agents with digital tools such as AI and analytics across a global delivery network. It differentiates itself through long-term private ownership that supports steady growth and an integrated approach across technology, telecom, financial services, and healthcare. Its goal is to help clients improve the customer experience while lowering operating costs by outsourcing full lifecycle processes and advancing with digital capabilities.

Company size
10,001+
Company stage
Private
Total funding
$30M
Headquarters
Town of Perinton, New York
Founded
1986

Recently Posted Jobs

Explore more opportunities at Sutherland

See more jobs