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Marcus Hotels and Theatres

Operates cinemas and hotel properties

Theatre General Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeMenomonee Falls, WI, USAIn-person

About the Job

Requirements

  • At least 2 years of overall theatre operations experience, including prior related management experience across all operational areas.
  • Strong interpersonal, verbal, and written communication skills, with the ability to identify and solve problems effectively while representing the company professionally.
  • Willingness and motivation to learn new skills, tasks, and technology to meet evolving industry demands.
  • Proficiency with Microsoft Word, Excel, Access, email, web-based tools, and office equipment, and completion of required field and classroom training programs.
  • Flexibility to work varied shifts, including days, nights, weekends, and holidays.
  • Ability to obtain ServSafe Certification and extensive knowledge of food preparation and storage standards.

Responsibilities

  • Manage revenue, payroll, expenses, inventory, and profit margins within budget; implement corrective actions and contingency plans, explain variances, and control costs to improve profitability.
  • Develop revenue strategies to maximize performance and market share through competitor and market analysis while delivering a high-quality movie-going experience aligned with company standards.
  • Collaborate with the District Director on major repairs, capital replacements, and capital improvement proposals; prepare the annual capital expenditure report, secure approvals for nonroutine expenses, and justify budget variances.
  • Ensure purchasing and inventory levels align with budgeted or adjusted parameters to meet business demands.
  • Monitor industry trends and competitor activity; promote company-sponsored guest and associate recognition programs and drive Marcus Theatres brand awareness.
  • Maintain quality assurance standards, including guest feedback, audits, inspections, safety, security, OSHA compliance, liability reporting, and adherence to federal and state regulations.
  • Oversee maintenance and concession operations; ensure all theatre areas meet quality, service, cleanliness, safety, security, and maintenance standards; conduct property evaluations and ensure corrective actions for deficiencies.
  • Recruit, train, develop, and retain associates; manage scheduling and payroll within budget; conduct performance reviews, coaching, discipline, and terminations; and communicate operational or personnel issues promptly.
  • Administer human resources, payroll, scheduling, accounting, reporting, film booking communication, accounts payable, cash controls, inventory, and ordering in compliance with company procedures and systems.
  • Perform duties of any theatre position as needed.

Desired Qualifications

  • A Bachelor of Arts or Bachelor of Science degree, or an equivalent combination of education and experience.

About the Company

Marcus Hotels and Theatres

Operates cinemas and hotel properties

Marcus Hotels and Theatres operates two segments: Marcus Theatres (a cinema circuit) and Marcus Hotels & Resorts (owned and managed hotels and resorts). Theatres earn revenue from tickets and concessions, with premium screens, DreamLounger recliner seating, and in-theatre dining at select venues. Hotels generate revenue from rooms, food and beverage, and management across eight states, often featuring branded restaurants, golf courses, and spas. The family-led leadership and an integrated entertainment-and-hospitality strategy, along with a mix of historic and modern properties and growth through acquisitions, differentiate the company; its goal is to expand its dual-asset footprint and deliver steady revenue from cinema and lodging.

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