Salary Range: 110000 to 160000 (Currency: USD) (Pay period: per-year-salary)

CWS seeks a Technical Manager to provide technical oversight for the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract NOC. The Technical Manager provides technical oversight for network infrastructure operations, modernization, and performance improvements across the CBP enterprise.

Duties & Responsibilities

Lead Tier 2 technical teams supporting enterprise network infrastructure.
Manage performance optimization, tool integration, and architecture enhancement.
Oversee software updates, patch management, and release documentation.
Serve as the primary technical advisor to the Program Manager.
Review system logs, analyze trends, and recommend technical solutions.

Required Qualifications

Bachelor’s degree in Information Technology or Engineering.
6+ years in senior-level network engineering or architecture.
CCNP or equivalent certification.
Proven leadership and troubleshooting expertise.

Preferred Qualifications

CCIE and ITIL v3 certifications.
DHS or Federal enterprise experience.

Place of Performance

Springfield and Ashburn, VA (with possible travel to Orlando, FL, and other CBP facilities).

Clearance

Must have favorably passed a full five (5) year background investigation (BI) required by CBP policies and procedures for employment prior to beginning work with CBP.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected]

Computer World Services

Technical Manager

About the Job

Requirements

Responsibilities

Desired Qualifications

Duties & Responsibilities

Required Qualifications

Preferred Qualifications

Place of Performance

Clearance

About the Company

Computer World Services

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