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Toshiba Global Commerce Solutions

Builds retail checkout hardware and commerce software

Professional Services Software Seller - Elera

Full-TimeUpdated on 10/23/2026
No salary listed
Senior
Bachelor's
Durham, NC, USA
In Person
Sales & Account ManagementAccount Executive

About the job

Requirements
  • A bachelor's degree or equivalent combination of education and experience.
  • At least 5 years of experience in professional services sales, solution selling, or enterprise software sales.
  • Proven success selling complex professional services solutions within enterprise environments, preferably in retail or point-of-sale technology.
  • Strong understanding of the software delivery lifecycle, including custom software development, microservices, and cloud infrastructure.
  • Experience engaging and influencing C-suite executives and senior information technology and business stakeholders.
  • Expertise in proposal development, pricing strategy, statement of work creation, and contract negotiation.
  • Experience managing complex, multi-stakeholder sales cycles from opportunity qualification through contract execution.
  • A consultative selling approach and strong business acumen.
  • Ability to develop strategic customer relationships and identify long-term business opportunities.
  • Strong analytical, problem-solving, and solution development skills.
  • Strong written and verbal communication, presentation, and storytelling abilities.
  • Ability to collaborate effectively across Sales, Product, Engineering, and Delivery organizations.
  • Strong organization and attention to detail, with the ability to manage multiple opportunities simultaneously.
  • Ability to perform in a quota-driven sales environment.
Responsibilities
  • Own and grow a pipeline of professional services opportunities supporting the ELERA point-of-sale platform.
  • Lead customer discovery sessions to identify business requirements, define service opportunities, and position value-based solutions.
  • Develop customized proposals, Statements of Work, pricing models, and service offerings aligned with customer objectives and platform capabilities.
  • Partner with Sales, Product Management, Engineering, and Delivery teams to translate customer requirements into executable professional services engagements.
  • Present, position, and negotiate professional services solutions with executive leadership, business stakeholders, and technical decision-makers.
  • Manage the complete sales lifecycle from initial qualification through contract close and successful transition to delivery teams.
  • Achieve or exceed assigned professional services revenue and quota targets.
  • Maintain accurate opportunity pipeline, forecasting, and sales activity within customer relationship management and internal business systems.
  • Support customer requests for proposals and contribute to proposal best practices, reusable content, and sales playbooks.
Desired Qualifications
  • Experience with retail technology, point-of-sale platforms, or cloud-native software solutions.
  • Familiarity with Agile software development methodologies, DevOps practices, and cloud platforms such as Amazon Web Services or Microsoft Azure.
  • Experience working within a fast-paced, high-growth software or software-as-a-service organization.

About the company

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Toshiba Global Commerce Solutions

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Toshiba Global Commerce Solutions builds hardware and software that retailers use to run stores and handle customer purchases. Its portfolio includes point-of-sale terminals, self-checkout systems, mobile devices, receipt printers and store peripherals for grocery, convenience, specialty and hospitality businesses. The ELERA commerce platform connects store applications, while related software covers payments, loyalty, promotions and loss prevention. The company also offers installation, managed services and maintenance to support retailers through the operation of their store systems. Founded in 2012, Toshiba Global Commerce Solutions is headquartered in Durham, North Carolina.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Durham, NC

Founded

2012

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Simplify Jobs

Simplify's Take

What believers are saying

  • Hardware expansion: modular systems let retailers configure, upgrade and expand equipment as requirements change.
  • Engineering pay: the AI-native product engineer posting lists a $165,000-$260,000 base salary range.
  • Team development: service delivery managers identify technician development needs and create individual coaching plans.

What critics are saying

  • Travel load: this field service position requires availability to travel 100% of the time.
  • Broad ownership: the principal engineering role spans architecture, implementation, testing, deployment and production support.
  • Service pressure: delivery managers face high-demand, high-pressure situations driven by customer expectations and business needs.

What makes Toshiba Global Commerce Solutions unique

  • Installed footprint: Toshiba reports 2.6 million or more point-of-sale and self-checkout units installed worldwide.
  • Deployment flexibility: ELERA uses cloud-, hardware- and deployment-agnostic architecture.
  • Multivendor service: associate field technicians repair Toshiba and non-Toshiba retail products.

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