Technical Compliance Officer

Job Description

As a Technical Compliance Officer, you’ll take our games from certification-ready to live in regulated markets. In practice, this is a technical project management role with domain expertise in Compliance. You’ll be given certification projects and see them through from start to finish.
Day to day, that means staying proactive, keeping stakeholders aligned on deadlines, and dealing directly with test labs and regulators. You’ll push back when a lab’s finding or timeline doesn’t hold up, and you’ll handle the admin that keeps everything on record. Deadlines are agreed with you upfront and set to be realistic, and help is always on hand if something gets tricky.

What you'll do:

• Own certification projects end to end, from lab submission through to approval and go-live, in both established and new markets.
• Plan your workload and timelines, track milestones and dependencies, and raise a flag early when something starts to slip.
• Act as the main link between our technical and creative teams and external test labs and regulators.
• Coordinate issues raised during testing with product, and challenge lab findings or delays when they don’t stand up.
• Handle post-certification activities, including regulatory submissions and any follow-up actions.
• Keep on top of the admin: certification records, submission paperwork, status reports and our library of post-certification activities.

Qualifications

Who we're looking for:

• Able to work on your own. We give you a project and you'll get it over the line, raising concerns where needed without being chased.
• Strong time management: you can juggle several projects at once and prioritise accordingly.
• Attention to detail and comfort with admin. This is compliance, so a wrong version number or a missed requirement matters, and keeping records straight is an essential of the job.
• Able to talk to different people, from technical and commercial teams to test labs and regulators, and confident enough to argue a point with a lab when a finding or timeline doesn't make sense.
• You communicate effectively in English (B2+) and grasp new concepts quickly.
• You have experience with Jira or a similar tracking tool, solid spreadsheet skills and are comfortable communicating effectively over email.

Disclaimer*
We don't expect the full package. If you're strong on the basics above, the domain knowledge will come quickly. You just need to be willing to learn and put the effort in.

Important, but not essential:

• 2+ years in compliance, technical project management, delivery, or a similar role, ideally in iGaming or another regulated tech environment.
• An understanding of iGaming products, especially slots.
• Some understanding of how software gets built and tested.

Who you can become

Every step comes with training and support in advance. Growing you into that role is the long-term goal, not something we expect on day one.
We're very focused on AI and automation to get better at our key activities, and you'll be part of shaping how we do that.
Over time, you could end up having a say in decisions on new features, rollout plans and how we approach new markets, and negotiating commercial terms with external vendors.

Additional Information

What we offer:

• A mix of the benefits of a large company and the advantages of a creative startup culture.
• Company-funded training.
• Flexible working hours.
• Social benefits: a Multisport/Coolfit card and additional medical insurance.
• A modern office in Serdika Center with massage chairs.