Director Category Management - Digital Appliances

Position Summary

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

The DA Category Management Director is the full business owner for Digital Appliances (Refrigerator, Laundry, Cooking, Dishwasher, and Vacuum) within Samsung Electronics America's CE eCommerce organization. This role carries end-to-end P&L accountability for DA across Samsung.com and eCommerce retail partners, including revenue, operating profit, pricing, forecast accuracy, and promotional investment — with a mandate to lead the category's turnaround after several years of revenue and profit decline.

Beyond category ownership, this Director will lead a defined set of DA business expansion initiatives on behalf of CE eCommerce, since base-business growth alone is not expected to be sufficient to restore DA to profitability. This includes Samsung.com's own parts marketplace initiatives and SMB/B2B channel build-out. The role is intended for a leader who can run a P&L under real turnaround pressure with rigor while also building new growth channels alongside it.

Category P&L Ownership (Digital Appliances)

• Full P&L accountability — own revenue, SEA weight, operating profit, and OP% for DA (Refrigerator, Laundry, Cooking, Dishwasher, Vacuum) across all eCommerce channels, and report performance against plan (T-series forecasts, budget, and prior-year comparisons).
• Turnaround leadership — own the plan to return DA to sustainable profitability, including root-cause diagnosis of margin erosion, pricing/promotional discipline, and a clear, milestone-based path back to breakeven and beyond.
• Pricing and promotional strategy — set and defend price architecture, promotional cadence, and MDF/co-op investment across DA sub-categories in partnership with Finance and Sales.
• Forecast and demand planning — own DA's sell-in and sell-out forecast, reconcile against retailer-submitted forecasts, and flag and correct drift before it becomes an inventory or OP problem.
• Category management team leadership — manage the Refrigerator Category Manager and the Cooking & Laundry Category Manager, and act as the primary escalation point for category-level issues raised by Finance, Sales, or Supply Chain.
• Cross-functional partnership — represent DA in Weekly Business Reviews, S&OP, and executive business reviews, and partner with Marketing, Supply Chain, and Retail Sales teams on category execution.

DA Business Expansion Initiatives

Given DA's current profitability pressure and constrained marketing budget, base-business growth alone is not expected to be enough — expansion is a required lever, not an optional one. This Director will personally lead the following initiatives, in partnership with the CE eCommerce Business Expansion Lead:

• Samsung.com parts marketplaces — drive DA profitability through Samsung.com's internal parts-marketplace initiatives, including the Global Parts Marketplace (GPCA), which sells DA parts directly, and the Samsung Décor Parts Marketplace for décor/finish parts and panels.
• SMB and B2B channel build-out — expand SMB-focused programs such as the Pure Home River gifting/bulk relationship, and build out builder-channel accounts as a new demand source for DA categories.
• White-space partnership exploration — evaluate largely untapped partnership channels relevant to DA categories (e.g., real estate agents, moving companies, registries) as long-term demand sources.

Skills and Qualifications

• 12+ years of experience in eCommerce, category management, retail merchandising, or brand P&L management, ideally within consumer electronics, appliances, or a comparable durable-goods category.
• Demonstrated ownership of a P&L of comparable scale — revenue and profitability accountability, not just sales or marketing execution — including experience managing a business through a margin or revenue downturn.
• Strong quantitative fluency: comfortable building and defending a forecast, reading a margin waterfall, and working directly in Excel-based financial models.
• Experience managing pricing, promotional investment, and channel strategy with retail partners (Best Buy, Lowe's, Home Depot, Amazon, or similar) or on a direct-to-consumer platform.
• Proven people leadership — has managed at least one direct report and can develop category management talent.
• Excellent executive communication skills; able to present category performance, turnaround plans, and risk transparently to senior leadership.

• Experience specifically in major appliances, home goods, or a comparable durable-goods category.
• Prior experience leading a P&L turnaround or margin-recovery effort.
• Prior exposure to parts/aftermarket marketplaces, SMB or B2B channel development, or builder-channel sales.
• Experience operating in a matrixed organization spanning Finance, Supply Chain, and Sales.
• MBA or equivalent experience in a quantitative business discipline (preferred, not required).

#LI-RL2

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.