Novant Health

Integrated health network with care facilities

Physical Security Technician

Equipment Field ServiceUpdated on Nov 13

Full-timeWilmington, NC, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
A valid driver's license is required.
The ability to communicate effectively, both verbally and in writing, is required.
The ability to handle multiple priorities and deadlines is required.

Responsibilities

Test, inspect, maintain, and document emergency-activated duress and security systems, including Alertus, burglar alarms, parking lot call stations, panic alarms, and other Protective Services–managed systems.
Support daily operations of physical security systems, including installation, maintenance, troubleshooting, testing, and management of associated records and documentation.
Issue initial, replacement, and amended employee identification badges in accordance with established standards, policies, and procedures.
Assist with the preparation, maintenance, organization, and accuracy of badge, access control, and related data in designated software systems.
Follow established policies, processes, and protocols to ensure proper assignment of badge templates, access permissions, and associated payroll or workforce management data when applicable.
Maintain consistent badge data, appearance standards, and system integrity as established by leadership.

Desired Qualifications

An associate degree is preferred.
Experience working in healthcare and with end-user identification, emergency-activated duress systems, and access control software or hardware is preferred.

What We Offer

The Physical Security Technician works collaboratively with Protective Services, Information Technology, and operational partners to ensure systems function reliably, data is accurate, and customer service expectations are consistently met.

Why Physical Security Technicians choose Novant Health:

Competitive pay
Full benefits (medical, dental, vision) that start on day one
Paid time off
Retirement savings plan
Career growth opportunities within Novant Health
A team environment focused on delivering remarkable patient care

What You'll Do

Test, inspect, maintain, and document emergency-activated duress and security systems, including but not limited to Alertus, burglar alarms, parking lot call stations, panic alarms, and other Protective Services–managed systems.
Support daily operations of physical security systems, including installation, maintenance, troubleshooting, testing, and management of associated records and documentation.
Issue initial, replacement, and amended employee identification badges in accordance with established standards, policies, and procedures.
Assist with the preparation, maintenance, organization, and accuracy of badge, access control, and related data in designated software systems.
Follow established policies, processes, and protocols to ensure proper assignment of badge templates, access permissions, and associated payroll or workforce management data when applicable.
Maintain consistent badge data, appearance standards, and system integrity as established by leadership.

What We're Looking For

Required

High School or GED Required
2 Year / associate degree - Preferred
Driver's license

Preferred Experience:

Working in healthcare and end-user in identification, emergency activated duress systems and access control software/hardware.

Additional Skills/Requirements (required):

Skill and ability to communicate effectively, both verbally and in writing. Skill and ability to handle multiple priorities and deadlines.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

195652

About the Company

Novant Health

Integrated health network with care facilities

Novant Health operates an integrated healthcare network with hospitals, clinics, urgent care, imaging and pharmacy services across North Carolina and South Carolina. Its care model connects facilities and clinicians to provide a coordinated continuum of care, from primary and specialty services to outpatient and virtual visits. The network sets itself apart through its scale as an integrated system, a strong safety and quality focus, and active use of clinical trials and innovative care delivery; it also emphasizes community benefits and a large virtual care platform. Its goal is to improve community health by expanding access to safe, high-quality care and advancing health outcomes through research, innovation in care delivery, and value-based partnerships.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Charlotte, NC
Founded: 1997

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