House Supervisor

The House Supervisor is a licensed professional Registered Nurse (RN) who provides operational oversight and leadership in a hospital environment. Creates an environment that enables the delivery of safe patient care. Involves providing leadership in unforeseen situations, making timely decisions that directly impact patient care, and fostering collaboration among different departments and professions. The House Supervisor ensures that communication is efficient and effective, provides clinical guidance in patient care management, staff cohesiveness, and interprets and implements policies and procedures. Models critical thinking through self-direction, initiative, and effective interpersonal and oral/written communication skills.

Education

• Bachelor's degree or higher from an accredited school of nursing required

Licenses and Certifications

• Current Texas BON Texas RN license or Temporary TX RN license, should obtain permanent license within 90 days required OR
• Compact license according to current Texas Board of Nursing requirements, should obtain permanent license once legal residency is established in the state of Texas required upon hire
• American Heart Association Basic Life Support (BLS) certification, within 7 days of hire required
• Advanced Cardiac Life Support (ACLS) required within 60 days of hire
• Pediatric Advanced Life Support (PALS) required within 60 days of hire preferred
• NIHSS certification within 90 days of hire required

• Assigns available personnel, assesses triage assignments, and makes appropriate modifications during the shift as necessary. 
• Plans and coordinates staffing needs for the next shift and assesses needs for the following shift. 
• Role models interprofessional communication, which includes active listening and teaching, communicating organizational information, and all aspects of administrative and clinical practice respectfully and positively when interacting with staff. 
• Conducts fair and consistent leadership skills for effective team dynamics and teambuilding strategies through problem resolution and coaching. 
• Supports policy adherence and provides disciplinary measures when appropriate. Assists with staff stress management as needed. 
• Coordinates and expedites the admission/discharge, transfer, and bed control process to optimize patient flow. 
• Monitors and facilitates smooth and timely patient flow to ensure process efficiency. 
• Provide bed assignments support as needed with the designee. 
• Oversees the activity in hospital operations during their shift. 
• Manages administrative issues effectively and informs and documents pertinent information to Executive On Call, executive staff, directors, and managers. 
• Partners with Marketing and Communications to manage outside media. 
• Troubleshoot problems and issues regarding patient/family care, visitors, and facility issues on off shifts and weekends. 
• Drives service standards and activities to improve department scores for patient satisfaction through role modeling and fostering accountability. 
• Monitors and analyzes work methods and staff scheduling and makes appropriate adjustments to ensure a high level of service quality and cost-effectiveness. 
• Maintains awareness/responsiveness of all emergency codes and disaster preparedness, coordinating when critical situations occur. 
• Role models situational awareness, using teachable moments to improve safety. 
• Attends daily care coordination rounds to facilitate patient progression. 
• Manages bed closures and staffing allocation/cancellations to optimize efficiencies and reduce overtime. Implements department strategies to achieve financial targets and staffing needs. 
• Mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas as appropriate. 
• Serves as a mentor/role model and actively participates in hospital quality, service, and shared governance councils, making recommendations for improvements within and across departments/units, committees, and quality improvement initiatives. 
• Supports change initiatives and adapts to unexpected changes. 
• Seeks opportunities to identify developmental needs of self and staff and takes appropriate action.
• Ensures own career discussions occur with appropriate management. 
• Performs other job-related duties as assigned.