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TJX

Runs off-price clothing and home goods stores

Assistant Vice President of Industrial Engineering - Store Operations

Business OperationsConfirmed live in the last 24 hours
Full-timeFramingham, MA, USAHybrid

About the Job

Requirements

  • A minimum of 6 years in an engineering leadership capacity is required.
  • At least 10 years of industrial engineering experience and/or distribution environment experience is required, including notable experience with Distribution Engineering, Process, Design, or Systems Development.
  • A bachelor's degree in Industrial Engineering or a related field is required.
  • Deep knowledge of industrial engineering, preferably in a retail environment, is required.
  • Knowledge of IT systems used in time and motion studies is required.
  • Excellent presentation, interpersonal, and project management skills are required.
  • Knowledge of the needs analysis process, including design, implementation, and evaluation techniques, is required.
  • Knowledge or experience in quality control and Six Sigma is required.
  • Proficiency in Microsoft Office, including Microsoft Project and databases, is required.

Responsibilities

  • Lead the engineering function responsible for designing the flow of labor and product through stores.
  • Own labor standards, capacity modeling, productivity engineering, and the design and specification of physical plant and material handling systems across the fleet.
  • Establish the labor standards foundation for store labor budgets, scheduling, workload planning, and store design decisions, partnering across global Operations, Finance, Supply Chain, Construction, and Store Design to deliver measurable productivity and customer experience improvements.
  • Own the development, maintenance, and governance of labor standards across all in-store work activities, including receiving, replenishment, stocking, checkout, customer service, returns, freight flow, recovery, cleaning, and back-of-house tasks.
  • Apply work measurement methodologies, time study, work sampling, and regression-based modeling to build defensible, reproducible standards.
  • Establish standards governance processes for documentation, version control, change management, periodic re-engineering, and audit cadence.
  • Partner with Workforce Management to ensure standards flow correctly into labor forecasting, scheduling, and store labor budgets.
  • Develop methodology to translate volume drivers, including units, cartons, transactions, basket, square footage, and customer traffic, into accurate workload forecasts at the store and task level.
  • Develop and maintain store capacity models that quantify throughput thresholds across receiving, backroom, sales floor, and front-end operations.
  • Identify productivity opportunities through process analysis, time-on-task studies, and benchmarking across formats and volume tiers.
  • Lead productivity improvement initiatives, including process redesign, task elimination, sequence optimization, and travel-path reduction.
  • Build business cases for productivity investments and measure realized savings after implementation using engineering rigor.
  • Serve as the engineering voice in store prototype design, remodels, and new format development, influencing layout, adjacencies, fixture placement, and back-of-house configuration based on workflow and throughput analysis.
  • Partner with Store Design, Construction, and Real Estate to engineer new and remodeled stores for operational efficiency.
  • Develop backroom layouts, receiving configurations, and staging area designs for different store formats and volumes.
  • Consult on workstation ergonomics, sightlines, and task design to reduce fatigue, injury risk, and wasted motion.
  • Review and approve engineering specifications for new stores and major remodels before construction commitment.
  • Own the strategy, specification, and lifecycle planning for in-store material handling equipment, including pallet jacks, powered equipment, conveyors, lifts, carts, totes, ladders, and emerging automation.
  • Evaluate, pilot, and recommend new material handling equipment and store automation technologies; build return-on-investment models and partner with Procurement on vendor selection and total cost of ownership.
  • Establish equipment standards by store format and volume tier, and manage the equipment standards catalog.
  • Partner with Safety, Loss Protection, and Facilities on equipment safety standards, training requirements, preventive maintenance, and replacement cycles.
  • Partner on engineering reviews of in-store technology or process changes to understand expense and capital requirements.
  • Partner with Finance to ensure labor models, capacity assumptions, and productivity targets are accurately reflected in the annual operating plan and store profit-and-loss statements.
  • Partner with Supply Chain on freight flow, case pack, palletization, and inbound scheduling to understand how supply chain and shipping decisions affect store labor.
  • Partner with Field Leadership and selected pilot stores to test, validate, and refine standards and process changes before chain-wide rollout.
  • Translate engineering work into clear narratives for executive audiences without an Industrial Engineering background.
  • Establish the Industrial Engineering function's operating model, including project intake, prioritization, methodology standards, and deliverable quality.
  • Develop talent in a discipline where retail-experienced Industrial Engineers are scarce, and build pipelines from manufacturing, distribution, and consulting backgrounds.

Desired Qualifications

  • Deep knowledge of industrial engineering in a retail environment is preferred.

About the Company

TJX

Runs off-price clothing and home goods stores

TJX runs off-price stores that sell brand-name clothing, shoes, accessories and home goods for less than department stores and malls charge, in the United States and abroad. Its best-known U.S. chains are T.J. Maxx, Marshalls and HomeGoods, which shoppers visit often because each store's mix of labels and products changes from week to week. Instead of ordering fixed seasonal collections, its buyers purchase closeouts, canceled orders and excess production directly from brands, and TJX makes money by reselling those goods at markdowns while keeping its own buying costs low. TJX was founded in 1987 and is headquartered in Framingham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Framingham, MA
Founded
1987

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