Recruiting Intern @ Intradiem

Intradiem’s intelligent automation solution for customer service teams is reinventing customer service for everyone.

Who We Are

Intradiem is a technology company on a mission to reinvent customer service through automation.

What We Do

We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year.

How We Work

We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems.

Our Culture

We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities.

Our Values

We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values:

Servant’s Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives.
Craftsman’s Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick).
Revolutionary Spirit—leaving the world a better place than it was when we found it, and doing things we would be proud to brag about to our grandchildren.

Your Role:

As a Recruiting Intern, you will play a pivotal role in the Talent Management team, focusing on Talent Acquisition and the integration of AI technologies to streamline our recruitment processes. This role involves collaborating closely with the People Team, utilizing our tech stack for Talent Acquisition tasks, and participating in the implementation of an AI platform to automate various People Team procedures.

This role is ideal for someone looking to build a career in Talent Management, with a particular focus on leveraging new technologies like AI to innovate and improve People processes.

Duration:

Immediate start, 10-20 hours per week until the end of April 2024.

Your Responsibilities:

Assist in frontline recruiting efforts to meet staffing needs, collaborating with People Team and hiring managers.
Engage with our Applicant Tracking System (ATS) for posting, updating, and renewing job requisitions.
Utilize ATS and LinkedIn Recruiter for creating targeted searches in line with our recruitment needs.
Collaborate with the Marketing Team to develop and disseminate social media postings to enhance employer brand and attract quality candidates.
Work with the People Team to define Key Performance Indicators (KPIs) for talent acquisition, and filter resumes and candidate profiles accordingly.
Coordinate scheduling of phone screenings and interviews and maintain candidate records in the ATS.
Actively participate in the implementation and optimization of an AI platform designed to automate and improve People Team and recruitment processes. Analyze and report on AI platform’s effectiveness in streamlining administrative tasks and improving recruitment efficiency.
All other duties and tasks as assigned.

Your Background:

Currently pursuing a Bachelor’s or Master’s degree in Human Resources, Marketing, Communications, or a related field
Strong communication skills, both written and verbal.
Detail-oriented with excellent organizational abilities.
Proven multitasking skills with a commitment to maintaining confidentiality.
Proficiency in Microsoft Word and Excel.
Previous internship experience in HR or recruiting is ideal but not required.
Must pass a pre-employment background check and drug screen.

Work Authorization:Candidates for positions with Intradiem must be legally authorized to work in the United States. Verification of identity and employment eligibility will be required during onboarding.

Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

6 month growth

1 year growth

2 year growth