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EMCOR Group

End-to-end mechanical and electrical construction services

Fire Alarm Service Sales Representative

Field SalesConfirmed live in the last 24 hours
Full-timeWestville, NJ, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least 2 years of experience selling service contracts in the fire protection industry is required.
  • Working knowledge of NFPA 72 is required.
  • Knowledge of industry-standard service and inspection practices is required.
  • A valid driver's license and an excellent driving record are required.
  • Significant experience with Microsoft Office applications, including Word, Excel, and PowerPoint, is required.
  • Excellent customer service skills are required.
  • The ability to multitask in a fast-paced environment is required.
  • The ability to think strategically, make sound decisions, and produce accurate and timely results is required.
  • The ability to build positive working relationships with employees and management at multiple levels is required.
  • Integrity and professionalism are required.
  • Strong organizational skills and timely follow-up on tasks and assignments are required.
  • Excellent written and verbal communication skills are required.
  • The ability to perform basic business mathematics is required.
  • The ability to work with minimal supervision and effectively in a team environment is required.
  • Compliance with company operating policies, procedures, plans, and programs is required.
  • Required job-related licenses and manufacturer certifications must be obtained, as applicable.

Responsibilities

  • Identify, select, and develop new and existing customer accounts.
  • Establish and maintain effective customer communication and ensure customer satisfaction with products and services.
  • Ensure contractual obligations are met and participate in resolving customer problems promptly.
  • Prepare customer quotes for service and follow-up impairments.
  • Sell commercial service products and solutions to new and existing customers, including repair service, modernization, and service agreements, to grow the service base.
  • Coordinate with branch personnel to provide customer service from order through delivery and beyond.
  • Perform customer surveys as required or requested.
  • Develop and maintain vendor relationships.
  • Schedule and execute monthly calls assigned by management.
  • Follow company processes and complete required paperwork accurately and on time.
  • Continuously improve sales skills and product knowledge to promote a professional image in the field.
  • Read architectural and mechanical drawings and determine proper sprinkler locations for new construction and remodel projects.
  • Travel to customer and job sites as required.

About the Company

EMCOR Group

End-to-end mechanical and electrical construction services

EMCOR Group provides mechanical and electrical construction, industrial and energy infrastructure, and building services. It delivers end-to-end solutions for complex projects by designing, integrating, installing, and maintaining systems through contracts and long-term service agreements. The company differentiates itself with deep technical expertise, a strong emphasis on safety and quality, and a broad mix of commercial, industrial, institutional, and governmental clients. Its goal is to reliably complete facilities and infrastructure projects and sustain ongoing maintenance and service for enduring client relationships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Norwalk, CT
Founded
1994

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