Employee Relations Manager

Description

Since launching in September 2021, LUV Car Wash has been on a mission — and we're just getting started. In under five years, we've grown close to 90 locations across six states (CA, NV, FL, GA, PA, and NJ), and we're not slowing down.

Our mission is to become a top car wash company by growing our people, creating and maintaining strong operations, and living a culture of continuous improvement. We live that out through our values: we get stuff done, we work as a team, we do the right thing, we have fun — and most importantly, we LUV what we do.

Benefits & Perks

• 401(k) Match — we invest in your future
• Health Benefits/HSA
• Vision & Dental Coverage
• Life Insurance
• Paid Vacation
• Paid Sick Time
• Employee Discount Program
• Employee Assistance Program (EAP)

Benefits are subject to waiting periods and age requirements. 

General Summary of Duties: The Employee Relations Manager is responsible for promoting employee satisfaction, resolving conflicts, and creating a positive employee experience.

Essential Functions:

• Collaborate in developing and implementing employee relations strategies and programs.
• Conduct investigations related to employee complaints and grievances.
• Maintain a review process for terminations and corrective action.
• Provide guidance to managers and employees regarding company policies and procedures.
• Mediate conflicts and facilitate effective resolution.
• Collaborate with the VP of HR to ensure compliance in all HR functions.
• Create and deliver training sessions on employee relations topics.
• Review and provide feedback on employee performance evaluations.
• Support recruiting efforts, including sourcing candidates, screening applicants, coordinating interviews, and partnering with hiring managers to fill open roles.
• Assist with job postings, offer letters, and new hire onboarding to ensure a positive candidate experience.
• Serve as payroll backup, including reviewing timecards, processing payroll, and resolving pay discrepancies in a timely and accurate manner.
• Stay up-to-date with labor laws and regulations, including wage and hour requirements.
• All other tasks as assigned by supervisor.

Requirements

Education:

• Bachelor’s degree in human resources, Business Administration, or equivalent related field experience.
• HRCI or SHRM-CP certification is preferred. 

Experience:

• 3+ years of Human Resources Management experience

Skills:

• Attention to detail and a strong sense of ethics
• Excellent interpersonal, negotiation, and conflict resolution skills
• Commitment to act with integrity, professionalism, and confidentiality
• Extensive knowledge of all HR laws (ADA, ADEA, FLSA, FMLA, HIPAA, OSHA)