Medical Office Associate 1

Medical Office Associate - Front Desk/Call Center - Full Time, Morristown, NJ   

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associates manage both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing. 

Principal Accountabilities:

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Obtains insurance referrals for patient appointments.
• Ensure contacting patients regarding appointments, answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Assists with triaging phone calls in practice call center.
• Performs other related duties as assigned.
• Work with highest confidentiality and abide HIPPA compliance 

Required:

• High School Diploma or equivalent.
• Must be willing to travel to Morristown, Bridgewater, Rockaway, Pompton Plains and/or Clark locations.
• Must be willing to work a flexible schedule Monday to Friday, 7:45 am to 5:30 pm.

Preferred:

• Associate's degree in medical office management, Business, or related field.
• 3+ year of experience in a medical office environment or relevant area.
• 2+ years' administrative experience 

Minimum Salary (Hourly Rate): 20.970000

Maximum Salary (Hourly Rate): 34.640000

Salary Admin Plan: CLE