Supportive Housing Supervisor

Our mission is to create and sustain a strong, effective community that acknowledges and responds to the potential, achievements and interdependence of its diverse members. Rooted in and primarily focused on the Chelsea neighborhood, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority on those in economic need.

Under the supervision of the Director of Social Services the Supportive Housing Supervisor will provide supervision to a Bachelor level Supportive Housing Specialist as well as provide case management to high risk tenants in the building assigned. The Supportive Housing Supervisor will regularly review and evaluate service delivery with other members of the social service team, including Clinton Housing and Hudson Guild.

QUALIFICATIONS: Must have a Master’s Degree in Social Work (MSW) or related field and be experienced working with a diverse population including an understanding of the trauma of homelessness compounded with mental health issues. Candidate must possess a strong working knowledge of resource and benefit programs. Excellent organizational, communication, and supervisory skills and the ability to work as a member of an interdisciplinary team. Work environment requires the ability to work with staff from other organizations.

RESPONSIBILITIES:

● Directly supervise Bachelor level Supportive Housing Specialist including monitoring productivity, quality of services and professional development

● Assess needs of target population and develop responsive services taking into consideration diverse factors including: physical and mental health, diversity of culture, ethnicity, gender and lifestyle

● Provide direct case management services to tenants in caseload; supervisor will carry high-risk cases and/or more challenging cases in the building

● Develop safety plans for residents and work with the team to deescalate clients and collaboratively manage crisis as they arise

● Develop community linkages and refer residents to appropriate community providers to address their needs

● Advocate with social service agencies to ensure entitlements are secured and maintained.

● Work collaboratively with fellow staff, and mental health collaterals as deemed beneficial.

● Ensure all tenants in the assigned building(s) receive the most appropriate services

● Participate in tenant selection committee as requested

● Use and facilitate staff’s use of the agency’s documentation database (AWARDs)

● Ensure compliance to contractual and regulatory obligation and standards

● Ability to work closely, in partnership and maintain exceptional relationships and communication with Hudson Guild and Clinton Housing programs/employees

● Prepare and submit various reports as requested

● Participate in case conferences, team meetings, staff training and community meetings

● Perform other related tasks as assigned

As a full time employee at Hudson Guild, you will be eligible for:

● 24 Vacation Days

● 1 Floating Holiday

● 12 Sick Days

● Medical, Dental and Vision Insurance

● 403b Plan