I

IHG

Global hotel company

Restaurant Manager

Full-TimeUpdated Deadline 12/26/26
No salary listed
Expert
Kuwait
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Responsibilities
  • Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
  • Represent the outlet in daily food and beverage meetings and other operational meetings as required.
  • Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
  • Prepare staff schedules based on forecasts, business levels, and special events.
  • Monitor staff attendance, performance, and grooming, and conduct regular evaluations.
  • Ensure all team members comply with InterContinental grooming and service standards.
  • Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
  • Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
  • Control beverage, cigar, and cigarette stocks in line with hotel procedures.
  • Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
  • Welcome, seat, and thank guests upon departure to maintain strong guest engagement.
  • Handle guest feedback and complaints professionally and implement corrective actions when necessary.
  • Maintain updated records of regular and VIP guest preferences to enhance personalized service.
  • Promote upselling initiatives to maximize revenue and achieve sales targets.
  • Support and organize outlet promotions and marketing activities to drive business.
  • Monitor competitor outlets and provide market feedback reports.
  • Ensure compliance with licensing laws and regulations related to alcohol service.
  • Maintain accurate department records, booking procedures, and table plans.
  • Delegate responsibilities effectively to ensure smooth operations during all service periods.
  • Foster a positive work environment that promotes team morale, motivation, and efficiency.
  • Maintain confidentiality of business and guest information.
  • Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
  • Perform other duties as assigned by senior management.

About the company

I

IHG

View
Website

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

Get referred to IHG

See people who can refer or advise you