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Bausch Lomb

Makes eye medicines, lenses and surgical devices

Director – National Accounts

Account ManagementUpdated on Nov 14
Full-timeRemote in USA

About the Job

Requirements

  • A bachelor's degree is required; an MBA or advanced degree is preferred.
  • At least 10 years of progressive sales or commercial leadership experience, including at least 5 years in National/Strategic Accounts or Key Account leadership within healthcare, medical device, pharmaceutical, or consumer health.
  • Comprehensive knowledge of vision care and optometry business channels, the provider landscape, sales and marketing structures, brand strategies, and competitive products.
  • Proven success managing account-level profit and loss with full revenue and profitability responsibility.
  • Strong experience in contract negotiation, trade strategy, category management, and joint business planning.
  • Ability to lead teams and influence cross-functional stakeholders in a matrixed environment.
  • Communication and presentation skills to engage and influence internal and external stakeholders, along with sound business judgment and financial acumen.
  • Thorough understanding of sales and marketing, business trends, and consumer dynamics.
  • Ability to coordinate, prioritize, and handle multiple priorities and projects simultaneously with attention to detail.
  • Leadership and team interaction skills to influence key stakeholders and strengthen culture.
  • Analytical, collaborative, and consultative abilities.
  • High digital fluency, including customer relationship management systems, analytics tools, Microsoft Office, and sales databases.
  • Valid driver's license in the state where the territory is located and a clean driving record.

Responsibilities

  • Coach, develop, deploy, and lead account managers, providing consistent communication and performance feedback.
  • Develop and own long-term strategic account plans for top-tier National Accounts partners to maximize revenue, profitability, and market share.
  • Lead contract negotiations, category management strategies, and joint business planning with executive stakeholders.
  • Launch and scale new products through account-specific commercialization strategies that ensure rapid adoption and growth.
  • Partner with Marketing, Finance, Professional Affairs, and Sales Operations to design and implement customized programs, including co-op marketing, growth programs, fit sets, and e-commerce activations.
  • Ensure alignment and execution by providing guidance and direction to the field sales team on account initiatives.
  • Advise the Senior Director of National Accounts by providing market intelligence, competitive insights, and strategic recommendations.
  • Lead account-level profit and loss oversight, including revenue, trade spend, and profitability management.
  • Establish and monitor key performance metrics, using analytics and insights to inform decisions and optimize return on investment.
  • Drive disciplined forecasting, consumption planning, and resource allocation.
  • Serve as the point of contact for senior leadership with critical customers, fostering relationships that drive collaboration and growth.
  • Champion customer-centric approaches so business solutions meet customer needs and organizational objectives.
  • Represent Bausch + Lomb at industry forums, conferences, and key account summits.
  • Help create a culture of accountability, collaboration, and innovation within the National Accounts team.
  • Partner with Human Resources and Sales Leadership to assess talent needs, succession planning, and future capability building.
  • Travel domestically, including overnight travel up to 30%.

About the Company

Bausch Lomb

Makes eye medicines, lenses and surgical devices

Bausch + Lomb develops and sells eye-health products for patients, consumers and clinicians, spanning everyday vision correction, prescription treatment and eye surgery. Its portfolio combines contact lenses and lens-care solutions with medicines for eye conditions and equipment used in cataract, retinal and refractive procedures. The company also sells surgical consumables and implanted lenses, supplying products used both at home and in clinical settings. It earns revenue through product sales across its vision care, pharmaceuticals and surgical businesses. Founded as an optical goods store in Rochester in 1853, Bausch + Lomb is headquartered in Vaughan, Ontario, with its U.S. headquarters in Bridgewater, New Jersey.

Company size
10,001+
Company stage
IPO
Headquarters
Vaughan, Canada
Founded
1853

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