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Mitsubishi UFG

Global banking, trust, asset management, securities.

Internal Communications Analyst

Copywriting & Creative WritingUpdated on Nov 11
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • Relevant experience in internal communications, corporate communications, employee engagement, human resources communications, public relations, journalism, or related fields is essential.
  • Proven experience developing and delivering communications campaigns, plans, and content tailored for organisational or employee audiences.
  • Ability to translate complex or sensitive subjects into clear, concise, audience-focused messages across communication channels.
  • Experience coordinating multiple stakeholders, governance, and approvals in busy environments.
  • Ability to use insight, feedback, channel data, and analytics tools to inform decisions and improve delivery.
  • Strong writing, editing, and verbal communication skills, with attention to accuracy, tone, and audience relevance.
  • Sound judgement, including knowing when to challenge constructively, identify sensitivities, seek guidance, and escalate issues.
  • Strong project and campaign management skills to manage several priorities, stakeholders, and deadlines without compromising quality.
  • Ability to build relationships and collaborate credibly with colleagues at different levels, functions, and locations.
  • Proficiency with Microsoft Teams, Word, Excel, and PowerPoint, and familiarity with intranet publishing and digital content tools.

Responsibilities

  • Support the planning and delivery of internal communications campaigns, programmes, and initiatives across EMEA by collaborating with colleagues at all levels.
  • Own defined communications campaigns by managing activities from the initial brief and audience insight through content development, approvals, delivery, and evaluation.
  • Develop, edit, and publish content across internal channels, including the intranet, email newsletters, presentations, videos, town halls, and leader communications.
  • Deliver communications that strengthen employee engagement by reinforcing MUFG’s culture and values and supporting employee listening, recognition, wellbeing, inclusion, volunteering, and the wider employee experience.
  • Contribute to transformation and change communications programmes by helping colleagues understand business priorities, organisational change processes, and new ways of working.
  • Support client-centricity and risk culture communications by translating complex themes into clear, practical messages that reinforce responsible decision-making and accountability.
  • Partner with stakeholders across Communications, Human Resources, Risk, Technology, and business teams to develop comprehensive communications plans, shape messaging, and deliver coordinated campaigns.
  • Assist with executive and senior leader communications by preparing briefing notes, presentations, talking points, Q&A documents, and event content.
  • Coordinate communications calendars, editorial planning, governance reviews, and approval workflows to ensure timely and consistent delivery across channels.
  • Maintain and update internal communications channels and digital content to keep information accurate, relevant, accessible, and easy for employees to navigate.
  • Evaluate campaign effectiveness using analytics and feedback tools and recommend improvements to communication outcomes.
  • Share best practices globally and contribute flexibly to wider team objectives.

About the Company

Mitsubishi UFG

Global banking, trust, asset management, securities.

MUFG is a large financial services group formed in 2005 by merging Mitsubishi Tokyo Financial Group and UFJ Holdings. It provides a wide range of services, including commercial banking, trust banking, securities, credit cards, and asset management, through a global network of banks, trust banks, securities firms, and asset management subsidiaries. Its products work by offering loans and deposits, investment products, payment services, and financial advisory to individuals, businesses, and institutions via branches, digital platforms, and partnerships. The company differentiates itself with its size and global reach, a diversified mix of financial offerings, and strategic international investments (notably the 2008 stake in Morgan Stanley) that expand its US and global presence. MUFG’s goal is to support economic growth worldwide by providing comprehensive financial solutions and pursuing sustainable finance and innovation.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
2006

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