Full-Time

Vice President

Client Operations

BNY

BNY

Global asset management and financial advisory

Compensation Overview

$69k - $140k/yr

Pittsburgh, PA, USA

In Person

Bachelor's, Master's, MBA, PhD

Category
Operations & Logistics (1)
Required Skills
Risk Management

Get referred to BNY

See people who can refer or advise you

Requirements
  • Bachelor’s degree in Business, Finance, or related field required.
  • Advanced degree or professional certifications in finance or business administration preferred.
  • Typically 8+ years of experience in corporate trust or related field within financial services.
  • Good experience of Trade processing, reconciliation, client service and people management required.
  • Strong leadership and collaboration skills across diverse teams, with excellent interpersonal skills for client interactions.
  • Experience in holding teams responsible to department KRI’s and undertaking annual performance reviews with teams.
  • Demonstrable interest in continuous learning and delivery of process improvements, including the use of digital tools and AI.
Responsibilities
  • Own the end-to-end Trade processing until settlement, including task allocation, controls, quality, and risk management
  • Act as the primary point of contact for process queries, client escalations, and senior stakeholder communication
  • Build strong, trusted client relationships and ensure consistent, accurate service delivery
  • Ensure full compliance with BNY policies and all regulatory daily, weekly, monthly, and annual requirements, including timely escalation of control breaches
  • Lead and manage the team, including workload planning, performance management, coaching, training, and all related people processes
  • Monitor team process knowledge and quality, providing regular feedback and driving continuous improvement
  • Identify process risks and errors, ensure root cause analysis, and implement sustainable corrective actions
  • Drive the Digital and AI agenda by identifying automation opportunities and embedding digital solutions to deliver higher STP, increased efficiency, and reduced operational risk
  • Lead and coordinate business and change initiatives impacting day to-day operations

BNY Wealth provides asset management services to individuals, corporations, and institutions around the world, helping clients manage and optimize their financial lifecycles. It earns revenue from asset management fees, financial advisory services, and transaction-based income. The firm covers a broad range of asset classes and uses an approach that considers global and domestic economic factors such as inflation and growth to identify investment opportunities. The company combines portfolio management, advisory support, and transaction services through a large, multinational workforce, emphasizing long-term client relationships and community impact. Its differentiators include its global reach, scale, diversified revenue streams, and a stated commitment to inclusion, sustainability, and innovation. The goal is to help clients grow and protect wealth over time by finding suitable opportunities across markets while focusing on responsible, client-centered service.

Company Size

N/A

Company Stage

Post IPO Equity

Headquarters

New York City, New York

Founded

1784

Get referred to BNY

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • BNY lifted 2026 revenue guidance after record Q2 2026 results.
  • Ripple chose BNY as custodian for RLUSD reserves, validating institutional trust.
  • Galaxy partnership adds staking to BNY custody, deepening wallet-stickiness and fee capture.

What critics are saying

  • BNY will close Cork through 2027, with about 200 jobs at risk.
  • BNY’s Liverpool and Poole shutdowns signal continuing branch consolidation and talent loss.
  • Digital-asset custody faces regulatory gating; a stalled staking launch delays revenue expansion.

What makes BNY unique

  • BNY oversees $62.6 trillion AUC/A and $2.2 trillion AUM on June 30, 2026.
  • BNY remains the first U.S. G-SIB offering digital asset custody in Abu Dhabi.
  • BNY’s buy-side trading platform reached 100 global markets across major asset classes.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Remote Work Options

Unlimited Paid Time Off

Company News

Bournemouth Echo
Sep 21st, 2025
Bank of New York to close Poole office, affecting 200 jobs

Bank of New York to close Poole office, affecting 200 jobs.

Cork's 96FM
Sep 16th, 2025
US finance house to close Cork office

The American financial services firm BNY Mellon, which employs over 1,000 people in Ireland, is to close its office in Cork.

PR Newswire
Sep 3rd, 2025
BNY Announces Pricing of Public Offering of $500,000,000 of Depositary Shares Representing Interests in Preferred Stock

/PRNewswire/ -- The Bank of New York Mellon Corporation ("BNY") (NYSE: BK), a global financial services company, today announced that it priced an underwritten...

Funds Global Asia
Aug 26th, 2025
AllianceBernstein names CEO and country head for India

AllianceBernstein has appointed Pawan Panjwani as chief executive officer and country head of India, effective immediately.

CoinGape
Jul 9th, 2025
Ripple Taps $2 Trillion AUM BNY Mellon for Custody of RLUSD Reserves

Ripple has partnered with BNY Mellon, a global financial institution managing over $2 trillion in assets, to serve as the primary custodian for RLUSD reserves.