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IHG

Global hotel company

HR Manager

Full-TimeUpdated on 10/16/2026Deadline 3/30/27
No salary listed
Senior
United Arab Emirates
In Person
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • Previous experience in human resources within the hospitality industry.
  • At least 5 years of related experience in human resources management.
  • Strong knowledge of United Arab Emirates labor law, human resources practices, payroll, and employee relations.
  • Excellent communication, interpersonal, and organizational skills.
  • A proactive, approachable, and solution-oriented mindset with a passion for developing people.
  • Ability to handle confidential information with professionalism and integrity.
  • Strong analytical skills and the ability to interpret human resources data and provide actionable insights.
  • Proficiency in Microsoft Office and human resources systems.
  • Ability to inspire, influence, and build positive relationships across all levels of the organization.
  • Fluency in English and Arabic.
Responsibilities
  • Lead the hotel's people strategy and human resources initiatives while ensuring alignment with IHG standards and local employment legislation.
  • Manage the hotel payroll process and oversee compensation and benefits practices to ensure accuracy, competitiveness, and internal equity.
  • Monitor key human resources metrics, including turnover, absenteeism, and exit interview trends, to identify opportunities for improvement, colleague engagement, and talent development.
  • Prepare, analyze, and communicate monthly human resources reports and insights to support informed business decisions.
  • Manage the human resources department's budget, office resources, and operational expenses.
  • Create colleague experiences through recruitment, onboarding, orientation, and employee lifecycle activities while bringing IHG's BrandHearted culture to life.
  • Lead performance management initiatives by coaching leaders, supporting development conversations, and promoting continuous feedback and high performance.
  • Recruit, train, motivate, coach, and develop the human resources team to achieve departmental goals and deliver internal service.
  • Drive colleague communication, engagement, recognition, and wellbeing programs to create a positive and inclusive workplace.
  • Plan, administer, and follow up on annual colleague engagement surveys, ensuring meaningful action plans are implemented.
  • Oversee colleague facilities, including the cafeteria, lockers, public areas, and smoking areas, to maintain colleague welfare standards.
  • Maintain accurate human resources records, employee files, and human resources systems while ensuring compliance with company policies and data privacy standards.
  • Partner with department leaders to strengthen leadership capability, improve service culture, and enhance colleague and guest experiences.
  • Promote the hotel's reputation within the local community and encourage colleague participation in social responsibility initiatives.
  • Ensure compliance with labor laws, company policies, hotel procedures, and IHG brand standards.
  • Lead the human resources function, provide guidance to leaders and colleagues, and carry out additional responsibilities as required.
Desired Qualifications
  • Other languages may be preferred.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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