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JP Morgan Chase

Runs a consumer bank and an investment bank

Program Manager - Platform Management & Strategy, Vice President

Program ManagementConfirmed live in the last 24 hours
Full-timeBoston, MA, USA$133k - $200kIn-person

About the Job

Requirements

  • At least 8 years of project or program management experience, with a demonstrated track record of delivering business value through product or platform solutions.
  • Strong analytical and problem-solving skills.
  • Ability to independently manage multiple priorities and risks, navigate ambiguity, align stakeholders, and hold collaborators accountable for deliverables.
  • Strong organizational, communication, and relationship-building skills, and ability to work effectively in a cross-functional, matrix environment.
  • Ability to execute operational management and change management activities while managing competing priorities to drive impact.
  • Ability to collaborate on solutions to complex problems, including framing problem statements, clarifying options, and aligning on decisions.

Responsibilities

  • Lead complex cross-functional programs from ideation through implementation, launch readiness, and post-launch execution; own plans, risks, decisions, and outcomes through closure.
  • Lead and facilitate program forums with senior stakeholders to drive decisions, remove obstacles, address program issues and risks, ensure accountability, and support timely follow-through.
  • Establish and run launch governance, including milestones, entry and exit criteria, readiness reviews, cutover planning, and hypercare; align teams on readiness criteria and evidence.
  • Drive program-level roadmap execution across multiple teams and manage cross-program and feature dependencies and delivery risks.
  • Manage timelines and provide ongoing visibility into program status, issues, risks, decisions, and metrics through executive-ready reporting.
  • Maintain roadmaps for assigned areas, coordinate inputs across functions, and ensure change-control hygiene and timely stakeholder communications.
  • Design, implement, and continuously improve PMO and program management practices and operating-model integration to accelerate delivery of strategic priorities.
  • Plan and drive execution of unified go-to-market strategies for key initiatives, ensuring operational readiness and adoption.
  • Coordinate cross-functional governance for complex initiatives from ideation through launch and stabilization, including change management, communications, training, sales enablement, servicing and support readiness, and launch planning.
  • Own integrated go-to-market plans, including milestone tracking and launch-readiness criteria, to deliver coordinated end-to-end market rollouts.

Desired Qualifications

  • Prior product or platform experience in investment management, including asset or wealth management product solutions.
  • Strong understanding of product delivery and a track record of implementing continuous-improvement processes.
  • Experience in product- or platform-wide release management, including deployment processes and strategies.
  • Experience with the Agile software development lifecycle and execution tools such as JIRA and Confluence, and planning tools such as Monday.com, Asana, or Microsoft Project.
  • Proficient knowledge of the product development lifecycle, design, and data analytics.
  • Ability to communicate clearly and concisely with a wide range of audiences, including senior executive stakeholders.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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