Orlando Health

Not-for-profit healthcare system serving the Southeast

Front Office Assistant - Ob-Gyn, Wc/Zh

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeWesley Chapel, FL, USANo salary listed

About the Job

Requirements

High school graduation or equivalent.
Typing speed of approximately 30 words per minute, or the ability to demonstrate competent use of the practice management computer system.
Knowledge of International Classification of Diseases and Current Procedural Terminology (ICD and CPT).
Two years of experience in a medical office environment.
Must be bilingual.

Responsibilities

Support daily ambulatory and physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of designated managers or a practice site supervisor.
Ensure compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellence standards.
Handle multiple simultaneous tasks; answer telephone calls; take messages; and file laboratory reports, medical records, and other information according to practice policies and procedures.
Perform word processing and spreadsheet data tasks.
Perform charge entry and cash handling.
Liaise between the physician, patient, and insurance companies, including obtaining referrals and authorizations.
Maintain reasonably regular and punctual attendance consistent with Orlando Health policies and applicable federal, state, and local standards.
Maintain compliance with Orlando Health policies and procedures.
Participate in assigned Quality Assurance and Quality Indicator activities.
Demonstrate awareness of legal issues, patient rights, and regulatory and accrediting standards; use supplies efficiently.
Maintain a clean, safe, and organized office.
Assist the office billing service as requested.

Position Summary

Florida Medical Clinic Orlando Health

Job Title: Front Office Assistant

Schedule Hours: Monday - Friday 7:00am - 4:00pm or 8:00am-5:00PM

Department: OB/GYN

Location: 2352 Bruce B Downs Blvd, Suite 205, Wesley Chapel, FL 33544

**MUST BE BILINGUAL**

**Travel is required based on business needs**

secondary location: 7760 Curley Road, Suite 201, Wesley Chapel, FL 33545

Position Summary

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Why is Florida Medical Clinic Orlando Health your best place to work?

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.

✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.

✅ Financial & Retirement – Up to 5% employer match on retirement contributions.

✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.

✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities

What You Will Do

Adheres and assures cmpliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
Performs word processing and spreadsheet data.
Performs charge entry and cash handling.
Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Participates in Quality Assurance and Quality Indicator activities as assigned.
Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
Maintains a clean, safe and organized office.
Act as a Liaison to assist office billing service as requested.

Qualifications

Qualifications

High School graduate or equivalent.
Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
Knowledge of ICD & CPT.
Two (2) years’ experience in a medical office environment.

updated: 10/30/2026

About the Company

Orlando Health

Not-for-profit healthcare system serving the Southeast

Orlando Health operates hospitals, clinics, and health services across the southeastern United States as a not-for-profit system. It delivers patient care through its network of facilities and clinicians, coordinating services to ensure continuity of care and reinvesting earnings into community health programs and facility improvements. Its not-for-profit status, long history (over 100 years), and regional focus distinguish it from for-profit competitors by prioritizing community needs over shareholder profits. Its goal is to improve local health and well-being by providing high-quality, accessible care and sustaining community benefits through reinvestment.

Company size: Not listed
Company stage: Not listed
Total funding: $251.7M
Headquarters: Orlando, FL
Founded: 1918

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