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Xiente

Community nonprofit for family economic mobility

Bilingual Family Advocate

Full-TimeUpdated on 10/21/2026
No salary listed
Mid
Associate's
Philadelphia, PA, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A Family Service Credential is required.
  • At least two years of experience working in a comprehensive Head Start program is required.
  • Strong written, verbal, and interpersonal communication skills are required.
  • Ability to manage multiple priorities while maintaining accurate documentation is required.
  • Strong computer and data management skills are required.
  • Ability to obtain and maintain PA Child Abuse, PA Criminal History, FBI Fingerprint, and National Sex Offender Registry clearances is required.
  • Ability to obtain required health clearances and TB screening is required.
  • Ability to obtain Infant/Child CPR and First Aid certification within one month of hire is required.
  • Bilingual English/Spanish speaking, reading, and writing skills are required.
Responsibilities
  • Build strong relationships with children and families by providing comprehensive support services.
  • Conduct family needs assessments and develop individualized family partnership plans.
  • Assist parents with goal setting, budgeting, employment readiness, health access, and life skills development.
  • Connect families with community resources and provide ongoing follow-up and case management.
  • Empower parents to become advocates and leaders within their families and communities.
  • Recruit, enroll, and maintain eligibility documentation for children and families.
  • Maintain full enrollment and waiting lists in accordance with Head Start regulations.
  • Ensure compliance with Head Start Performance Standards related to ERSEA, Family Engagement, and Health Services.
  • Maintain accurate records, case notes, and required documentation.
  • Plan and facilitate family workshops, meetings, parent education programs, and engagement events.
  • Support and strengthen Parent Committees and Policy Council participation.
  • Deliver parent curriculum with fidelity and create meaningful opportunities for family involvement.
  • Assist families in establishing ongoing healthcare and accessing health resources.
  • Monitor attendance and develop attendance improvement plans when needed.
  • Collaborate with Health and Safety staff to ensure children meet health requirements.
  • Serve as a leader and resource for Family Advocates.
  • Collaborate with educators, administrators, and community partners.
  • Participate in home visits, family conferences, and interdisciplinary meetings.
  • Support additional program initiatives as assigned by the Center Director.
Desired Qualifications
  • An Associate's degree in Social Work, Human Services, Counseling, or a related field is preferred.
  • Commitment to supporting dual-language learners is preferred.
  • Knowledge of and sensitivity to Puerto Rican and diverse multicultural communities is preferred.
  • Experience using Head Start databases such as ChildPlus, COPA, ChildWare, or similar systems is preferred.
  • A valid Pennsylvania Driver's License and reliable transportation are preferred.

About the company

Xiente is a community development nonprofit that works with families in North Philadelphia to overcome poverty and build financial stability. Its programs connect early childhood education, youth career preparation, affordable housing, and financial coaching with access to community networks. The organization runs Spanish and English preschool programs and combines job training with mentoring and work experience for young people. It accepts charitable donations and works with community partners, while neighborhood residents serve on its staff, board, and advisory groups. Founded in 1982 by Puerto Rican women in the Norris Square neighborhood, Xiente is headquartered in Philadelphia, Pennsylvania.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Philadelphia, PA

Founded

1982

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