Full-Time
Operations Manager
Deadline 1/2/27
Dayton Freight Lines
Less-than-truckload freight carrier
No salary listed
Memphis, TN, USA
In Person
Category
 Operations & Logistics (1) |
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Requirements
- Knowledge of the less-than-truckload transportation industry.
- Experience managing drivers and dockworkers.
- Knowledge of the surrounding geographical area to the service center.
Responsibilities
- Develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner and within established service center budget guidelines.
- Utilize the T.E.A.M. System for pickup-and-delivery and dock operations, as well as the trailer utilization report, to maximize company assets, equipment, and personnel capabilities.
- Prepare and compile daily, weekly, and monthly production and service records and measure conformance to stated service center objectives.
- Observe, inspect, and measure service center personnel proficiencies to determine changes in work practices or procedures necessary to improve overall service center operations.
- Review logs and reports and confer with shift supervisory personnel to determine scheduling, production, and administrative support function requirements.
- Maintain internal and external customer relations consistent with company policies.
- Assist in the training, development, and evaluation of supervisory and production personnel work performance and recommend or initiate personnel records documentation.
- Recruit prospective subordinate employees, including screening, qualifying, and interviewing, in conjunction with the Service Center Manager.
- Inspect service center facilities for conformance to prescribed safety and cleanliness standards.
- Inspect the service center for security, including locked bay doors and tractors, properly stored keys, and locked freight in appointment trailers.
- Handle routine maintenance and repairs and initiate requisitions for corrective actions through the Service Center Manager.
- Work closely with the Line Coordinator to plan and implement line-haul schedules and ensure consistent attainment of on-time service performance requirements.
- Confer with line-haul, sales, maintenance, and claims departments to coordinate service center activities.
- Issue directives to subordinates to coordinate the movement of expedited, late, or special-circumstance freight.
- Assist in investigating job-related accidents and injuries, ensure timely and accurate report preparation, and coordinate corrective actions with the Director of Safety.
- Apply company safety practices, including Department of Transportation, Environmental Protection Agency, Interstate Commerce Commission, and Occupational Safety and Health Administration rules and regulations, and ensure worker compliance.
- Participate in the Controlled Substance Testing Program in accordance with minimum Federal Motor Carrier Safety Regulations for pre-employment, random reasonable-cause, and post-accident testing.
- Assist in preparing and conducting regular service center meetings to inform supervisory, staff, and production/service personnel about service center performance, company trends, sales and marketing plans, and individual accomplishments and performance.
- Coordinate and facilitate company- and service-center-sponsored Total Quality Management Continuous Improvement Processes and handle special assignments as directed.
- Perform administrative and operational duties in an office and dock environment, including standing and walking for extended periods, pushing or pulling equipment, operating material-handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials.
Dayton Freight Lines is a regional less-than-truckload freight transportation company. The company moves palletized and commercial freight through service centers, linehaul networks, pickup and delivery operations, and logistics support. It serves shippers, manufacturers, distributors, retailers, carriers, and supply-chain teams. Its operating model centers on a hub-and-spoke terminal network supported by drivers, dock teams, dispatch, fleet maintenance, sales, and customer service. Teams work across driving, dock operations, dispatch, fleet maintenance, logistics, sales, technology, and customer support. Teams support coordinated daily delivery.
Company Size
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Company Stage
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Total Funding
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Headquarters
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Founded
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