Full-Time

Solution Architect

Salesforce, Health Cloud

Posted on 5/14/2024

Credera

Credera

501-1,000 employees

Integrates marketing and technology for business transformation.

Consumer Goods
Consulting
Industrial & Manufacturing

Senior

Dallas, TX, USA

Required Skills
Microsoft Azure
Communications
Salesforce
Requirements
  • Bachelor or Master’s degree in Computer Science, Information Technology, or equivalent work experience
  • 1+ Current Salesforce Architect Certification(s) required
  • Health Cloud Accredited Professional Certification and or Health Cloud SuperBadge preferred
  • 8+ years of progressive Salesforce ecosystem experience
  • 3+ years of Architecture Design / Solutions with Salesforce Health Cloud
  • 3+ years of experience and knowledge of relational databases, data modeling, and ETL tools
  • 3+ years of experience with enterprise security solutions for Azure
  • 2+ years of experience with Genesys Call Center Solutions
  • Experience in other Salesforce Cloud Products such as Core, Data, Marketing, Sales
  • Working knowledge of MuleSoft or similar integration platform as a Service (iPaaS) tools
  • Solid understanding of and detailed experience with Salesforce architecture and APIs
  • Motivated self-starter, able to change directions quickly when priorities shift and quickly think through problems to design and deliver solutions
  • Experience working in a consultancy / agency environment
  • Excellent client-facing written and oral communication skills
  • Ability to travel 33% of time as necessary
  • Ability to work within the US without limitations
  • Ability to work in office / client site 3 days per week
Responsibilities
  • Design the technical strategy and data model for Salesforce implementations and integrations
  • Design flexible and scalable solutions that meet immediate business requirements, while setting up clients for long term success within their Salesforce ecosystem
  • Provide guidance and recommendations to clients and prospects on Salesforce Health Cloud and Salesforce Automation best practices
  • Lead and assist developers in hands-on solution design, solution architecture, technical roadmap, proof-of-concepts, process flows, as well as configuration and deployment required to support current needs and future state projects
  • Develop Health Cloud implementation / integration strategy and roadmap to take from sandbox to production for business process between Salesforce Core, Marketing Cloud, Service Cloud, Field Service, Contact Center via Mulesoft for field / call center environments running Genesys
  • Streamline systems interactions, enhance process, and organization while developing policies for automation and scaling efficiently to create a unified DXP – Digital Experience Platform
  • Lead integration from current / legacy support apps like MS Dynamics to Sales Cloud, Health Cloud and extend self-service into the Experience Cloud – Portal(s) while adding tool tips and other user features as needed
  • Serve as the Technical Advisor, Salesforce SME, Solution Architect and Technical Lead for branded site of features, functions and act as final escalation point for any production issues

Credera's product integrates marketing and technology to drive business transformation and enhance customer experiences, leveraging deep business acumen and connecting marketing and technology to accelerate business transformation.

Company Stage

M&A

Total Funding

N/A

Headquarters

Addison, Texas

Founded

1999

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-3%