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All Accor

Global hotel management, franchising, loyalty program

Night Doorman - Reception Agent

Hotel Guest ServicesUpdated on Nov 11
Full-timeRome, Metropolitan City of Rome Capital, ItalyNo salary listedIn-person

About the Job

Requirements

  • A service-focused personality is essential.
  • Prior experience working with Opera is an asset, so it is desirable rather than required.

Responsibilities

  • Greet guests and handle check-in, check-out, requests, and account settlement while providing service.
  • Take initiative to provide a personalized guest experience.
  • Promote hotel facilities and identify opportunities to enhance guests’ stays through upselling.

Desired Qualifications

  • Prior experience working with Opera.
  • Experience is an asset.
  • Fluency in English and additional languages is a plus.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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