VF

Operates global apparel, footwear, accessories brands

Vendedor/a 16h

Retail SalesConfirmed live in the last 24 hours

Part-timeBarcelona, SpainNo salary listedIn-person

A high school diploma or equivalent education is required.
At least one year of related experience is preferred.
The role requires knowledge of standardized rules, procedures, and operations within a specialized or technical field, detailed knowledge of multistep processes, and extensive on-the-job or previous training and experience.
The role may require formal occupational training or certification.
The role requires basic written and verbal skills to respond to enquiries in a standard format, along with customer service skills, courtesy, and tact.

Assist in maximizing store sales and achieving store sales goals.
Monitor sales progress and results against key targets.
Lead customer engagement on the sales floor and provide associates with coaching and feedback on customer engagement.
Ensure excellence in customer service in the store.
Monitor customer feedback and address customer concerns.
Perform a variety of routine assignments.
Select the best option from defined procedures or solutions using common sense and experience; refer to procedures, technical aids, co-workers, and supervisors as needed.
Interact with individuals within and outside the immediate team to convey basic information, managing interactions in person or remotely by telephone or email.
Achieve daily and weekly tasks under general supervision, with work regularly checked.
Deliver own work activities to agreed timescales and quality, meeting predefined service-level requirements or equivalent metrics, while remaining aware of costs and service-level expectations.

Principal Accountabilities

Under close supervision:

Assists in maximizing store sales and achieving store sales goals
Monitors sales progress and results against key targets
Leads an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement
Ensures excellence in customer service in the store
Monitors customer feedback and addresses customer concerns
Perform a variety of routine assignments

Knowledge and Skill Requirements

Knowledge & Application

Applies knowledge of a body of standardized rules, procedures, operations, etc. within a specialized or technical field
May include multistep processes which requires a fairly detailed knowledge of the specialized area
Requires extensive on-the-job or previous training and experience
May require formal occupational training or certification
Operative/Technician roles will typically operate more complex machinery/ processes

Problem Solving

Problems are known, defined, and readily apparent
Issues may occasionally require some fact finding to solve
Non-routine issues typically escalated to more senior team member or supervisor
Selects best option from a set of defined procedures/solutions using common sense and experience of similar situations
Refers to procedures, technical aids, co-workers, and supervisors

Interaction

Interacts with a range of individuals both within and outside immediate team to convey basic information
Requires basic written and verbal skills to respond to enquiries usually in a standard format and required to manage interaction in person or remotely (telephone, email)
Interaction is of a day-to-day nature, requiring a professional manner, customer service skills, common courtesy, and tact

Impact

Supports the achievement of goals through personal effort in own work area
Impact will be limited, typically to the immediate team although wider impact likely in customer facing roles
Required to achieve daily and weekly tasks under general supervision with work regularly checked

Accountability

Accountable for delivery of own work activities to agreed timescales and quality
Performance measured against predefined service level requirements or equivalent metric
Aware of costs and/or service level requirements and expectations

R-20260421-0006