Full-Time

Senior Associate Business Operations

Marketing

Posted on 9/23/2024

SoFi

SoFi

1,001-5,000 employees

Offers diverse personal finance solutions

Fintech
Financial Services

Mid

Frisco, TX, USA + 3 more

More locations: San Francisco, CA, USA | Reston, VA, USA | Cottonwood Heights, UT, USA

Category
Business Research
Strategy Development
Business & Strategy
Required Skills
Communications
Branding/Brand Strategy
SQL
Marketing
Requirements
  • A passion for SoFi’s mission of helping people Get Their Money Right to achieve their financial ambitions
  • A Bachelor’s degree
  • 2-4 years of work experience in a top-tier consulting firm, investment bank or high growth technology business
  • Strong analytical skills in building financial models and business cases; experience manipulating data in SQL and SAS is a nice to have
  • Excellent written and verbal communication skills; experience building executive-level presentations preferred
  • Ability to build strong cross-functional relationships and work collaboratively
  • Inquisitive nature and a proactive self-starter, especially when operating under ambiguous environments
  • Hands on operational capabilities with advanced proficiency in Google Suite, MS Office Apps, etc.
  • Interest in and familiarity with financial services, consumer technology, and marketing
  • Excellent time and project management skills
Responsibilities
  • Identify and structure ambiguous strategic problems, define clear hypotheses, and build business cases that influence our approach, leveraging industry research, competitive insights, and internal data
  • Collaborate with marketing leadership and cross-functional teams such as Marketing Data Science and Finance to produce quantitative models in support of strategy, operations, and planning decisions
  • Partner with the broader marketing organization, including Brand Strategy, Creative Studio, Sports Marketing, PMM, Channel Teams, to test, launch, and iterate on new value propositions and go-to-market strategies
  • Build out and improve upon existing ongoing business intelligence and reporting routines, including real-time dashboarding and recurring slide presentations
  • Write clear and compelling leadership and Board-level documents, slide presentations, and emails to communicate out our recommendations, summarize plans and priorities, and celebrate results and wins
  • Establish an industry landscape and competitive insights routine for the marketing leadership team
  • Support specific, OKR-driving commercial priorities, pinch hitting within the marketing organization as needed
  • Perform ad-hoc activities as requested by the Director of Marketing Business Operations, the marketing leadership team, and the CMO

SoFi provides a variety of financial services aimed at helping individuals manage their money effectively. Its offerings include home loans, personal loans, student loan refinancing, credit cards, and investment options. SoFi's platform is designed to be user-friendly and mobile-first, allowing members to easily access and utilize these services. The company differentiates itself from competitors by offering a comprehensive suite of financial products under one roof, along with educational resources to assist users in making informed financial decisions. SoFi's goal is to create a seamless experience for its members, encouraging them to engage with multiple services while fostering an inclusive environment.

Company Stage

IPO

Total Funding

$4B

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

-16%

1 year growth

-6%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • SoFi's member base grew to over 10 million, indicating strong market presence.
  • The $2 billion loan expansion with Fortress diversifies revenue and strengthens lending.
  • Partnerships with Mesh Payments and Galileo enhance B2B financial service offerings.

What critics are saying

  • Increased competition from fintechs could erode SoFi's market share.
  • Rising consumer credit card debt may lead to higher default rates.
  • Reliance on partners like Galileo poses operational risks if disruptions occur.

What makes SoFi unique

  • SoFi offers a comprehensive suite of financial products under one platform.
  • The company leverages mobile-first technology to enhance user experience and engagement.
  • SoFi's member-centric approach fosters a strong community and customer loyalty.

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Benefits

You’re taken care of. SoFi employees receive comprehensive health, vision, dental, life insurance, and disability benefits—as well as flexible time off, fitness, fertility, and family planning options.

Realize your ambitions. We want to help our employees achieve financial freedom, just like our members. That’s why we contribute $200 per month toward your student loans to help pay down your debt—plus free financial classes.

Never stop learning. We offer frequent training, mentorship opportunities, and leadership programs to develop our people. We also cover tuition costs for approved programs, up to $5,250 per year.

INACTIVE