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2020 Companies

Outsourced in-store sales, merchandising, events

Retail Sales Representative - Home Warranty

Retail SalesPosted on Nov 12
Full-timeLas Vegas, NV, USA

About the Job

Requirements

  • A high school diploma or GED equivalent is required.
  • Previous retail selling or customer-facing sales experience is preferred for at least six months.
  • Availability to work a flexible schedule, including weekdays, weekends, and holidays, is required; the primary schedule is Wednesday through Sunday.
  • The candidate must be able to conduct consultative sales conversations that connect with customer needs and overcome objections.
  • The candidate must be able to work independently in an unstructured retail environment and stand for prolonged periods.
  • The candidate must be proficient with smartphones and digital tools, including QR codes and mobile enrollment portals.
  • The candidate must have a personal cellphone with a working number for role-related communication.
  • The candidate must pass a background check and drug screening.

Responsibilities

  • Drive brand awareness and plan enrollments through daily direct customer engagement at the assigned Sam’s Club location.
  • Educate customers on Home Warranty services and plans, including coverage options and pricing.
  • Meet or exceed personal sales productivity goals and key metrics on a weekly, monthly, and quarterly basis.
  • Generate qualified enrollments by guiding customers through the QR code-based digital enrollment portal.
  • Accurately document and report sales activity, schedules, and best practices via the Pulse time tracker.
  • Maintain the display area for cleanliness, professionalism, brand standards, and demo-readiness in accordance with Sam’s Club and client guidelines.
  • Set up and break down display equipment at the start and end of each scheduled shift.
  • Collect customer feedback and provide market insight and recommendations to management.
  • Adhere to all client-approved training scripts and sales processes without deviation.
  • Follow Sam’s Club vendor demonstration guidelines, including dress code, workspace standards, and customer interaction protocols.
  • Complete end-of-shift Pulse surveys and report activity as directed.
  • Attend required meetings, training sessions, and conference calls.
  • Maintain regular and prompt attendance for scheduled shifts from Wednesday through Sunday, 11:00 AM to 7:00 PM.
  • Meet established weekly and monthly enrollment goals and Net Sales Per 8 Hours targets.
  • Meet customer and client satisfaction measures based on enrollment quality, rejection percentage, and substantiated complaints.
  • Adhere to client enrollment procedures and Sam’s Club vendor standards.

Desired Qualifications

  • At least six months of previous retail selling experience or customer-facing sales experience is preferred.

About the Company

2020 Companies

Outsourced in-store sales, merchandising, events

2020 Companies provides outsourced field sales, merchandising, and brand activation services for retailers and brands. It supplies a trained workforce and management for in-store sales, promotions, and events, enabling clients to scale retail operations without hiring or managing their own teams. The service works by deploying trained staff to act as brand ambassadors, perform direct sales, merchandising, and promotional activities at the point of sale, and manage campaigns on behalf of clients. Its approach centers on people-first consumer engagement to drive sales and brand loyalty, differentiating itself through a scalable, turnkey workforce solution across multiple industries, rather than through product-based tech offerings. The company’s goal is to help clients increase at-retail presence, sales, and customer engagement by delivering consistent, hands-on retail experiences through outsourced teams.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fort Worth, TX
Founded
1991

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