Table Games Supervisor

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

• Supervises the operation table games on assigned shift
• Works closely with Mgr Table Games Shift to implement and oversee overall strategies for customer service, comping, and expense management in order to maximize profitability
• Provides visible leadership in gaming operation areas
• Responsible for the overall integrity of daily operations. Models regulatory, departmental and company policies and procedures
• Performs all other related and compatible duties as assigned 
• Drives improved results through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. 
• Works with Manager to make changes if necessary to achieve end result
• Accountability for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation
• Responsible for scheduling (planning, assigning and directing work) to meet business demands and ensure customer satisfaction on assigned tables 

BRING US YOUR BEST.

• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university preferred
• Two years progressively more challenging experience in a gaming operations role, some table games experience preferred - Must possess excellent interpersonal skills
• Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors - Ability to stand and walk, and mobility to move easily around pit area as well as entire property for entire shift
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Able to develop effective problem solving skills with the ability to exercise independent judgment within established policies 
• Must be able to listen and respond to visual and aural cues
• Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds and air quality
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer