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Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Patient Transport

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timePlymouth, MA, USA$17.69 - $27.44 /hrIn-person

About the Job

Requirements

  • On-the-job training is provided.
  • Basic computer experience is required.
  • A high school diploma or equivalent is required.
  • American Heart Association CPR/BLS is required.
  • The role requires frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking, and lifting over 100 pounds, with occasional stair climbing, lifting 50-100 pounds, and sitting.
  • The role requires constant use of hearing, sight, and speech; frequent use of smell and touch; frequent keyboard and telephone use; and constant concentration and problem solving.

Responsibilities

  • Document patient trips using the Hospital Throughput computer program.
  • Transport patients to and from care areas and, when needed, assist patients to and from their vehicles.
  • Communicate with patients about pending departures and arrivals in departments.
  • Assist patients in and out of beds, wheelchairs, and stretchers; assist staff with lifting or sliding patients from stretchers to care tables.
  • Transport equipment under the Transport Department's responsibility.
  • Use a mobile device to access the Hospital Throughput computer program.
  • Assist patients with dressing and undressing as required.
  • Obtain a “Ticket to Ride” from the nurse upon arrival at the patient's floor and obtain the nurse's signature before departing the floor.
  • Communicate with the patient's registered nurse before the patient leaves their room or when they return.
  • Safely park beds, stretchers, and wheelchairs using their braking systems, and lower the patient's bed or stretcher before leaving the patient.
  • Communicate with the receiving department and hand off the signed “Ticket to Ride” before leaving that area.
  • Ensure the patient is safe to be left if the receiving department is not immediately ready for testing or other needs.
  • Clean patient equipment at the conclusion of each patient trip.
  • Report equipment issues to the manager and create a BioMed service request for broken equipment.

Desired Qualifications

  • Previous customer service experience is preferred.
  • Previous experience in a healthcare environment is preferred.

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size
10,001+
Company stage
Grant
Total funding
$5.4M
Headquarters
Boston, MA
Founded
1996

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