Windows System Administrator - Infrastructure & Operations Department, Server Management AVP
$65k - $150k/yr
Senior
Bachelor's
New York, NY, USA
In Person
IT OperationsSystem Administration
About the job
Requirements
- A bachelor's degree is required.
- At least five years of system maintenance experience is required.
- Knowledge of Windows Active Directory, Microsoft Exchange, endpoint protection, Microsoft SQL, VMware vSphere, Intel platform servers, and enterprise backup solutions is required.
- Regulatory and compliance knowledge and financial or banking industry knowledge are required.
- Bilingual ability in English and Mandarin is required.
Responsibilities
- Install, configure, and maintain development, test, and production Windows servers.
- Install, upgrade, support, and troubleshoot enterprise applications hosted on Windows Server.
- Administer network and data security, including directories, group policy, firewalls, virus protection, email security, and phone systems.
- Manage Active Directory and configure security settings or access permissions for groups or individuals.
- Schedule software distributions and installations to minimize user disruption, support time-critical release upgrades, deploy urgent patches, and maintain current projects.
- Perform proactive and reactive troubleshooting to identify potential incidents or problems.
- Develop trends by monitoring and analyzing incoming calls, problems, and support requests.
- Monitor and evaluate software and hardware usage efficiency and make recommendations.
- Diagnose and quickly resolve Windows application, system, and networking problems to help minimize downtime.
- Ensure server and networked-user backups are performed regularly.
- Report implemented service improvements and recommend further actions to improve performance and service delivery.
- Provide end-user support and resolve problems in a timely manner.
- Perform preventative maintenance on computers, laptops, printers, and other authorized peripheral equipment.
- Monitor, operate, manage, troubleshoot, and restore to service network-authorized personal computers, desktops, and notebooks.
- Assist end users in determining appropriate software solutions that meet business needs while complying with bank policies, procedures, and budget constraints.
- Maintain inventory and documentation for equipment, software, and software licenses.
- Return defective equipment or parts to maintenance inventory, document customer repairs, and maintain and restock assigned parts inventory to ensure proper spare-parts levels.
- Assign users and computers to the proper groups in Active Directory.
- Install and configure endpoint protection software and virus-definition files on bank-owned computers and laptops.
- Monitor antivirus software and updates, and repair computers infected with spyware, adware, or viruses.
- Maintain and update security baselines for servers and their software.
- Understand and comply with applicable laws and regulations, and monitor related activities when necessary.
About the company
Bank of China USA, the US branch network of Bank of China, handles banking between the United States and China for companies, financial institutions, and wealthy individuals. It was the first Chinese bank in the United States and uses its parent's global network to connect clients with overseas banking services. Chinese companies operating in the US and Fortune 500 firms use it for corporate loans, trade finance, currency trading and cross-border cash management, paying interest and service fees, while individuals use its personal banking. The US network dates to 1981, when Bank of China, founded in 1912, reopened its operations with a branch in New York, where the US business is based.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1981
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Simplify's Take
What believers are saying
- BOCUSA's August 2026 Beijing and Shanghai sessions drew nearly 30 client institutions, reinforcing its cross-border sales channel.
- BOCUSA describes employee youth mentoring with one-to-one meetings every two weeks during the school year.
- BOCUSA says over 90% of clients are U.S.-based, anchoring its customer relationships in the American market.
What critics are saying
- BOCUSA's Queens compliance roles allocate 50% to regulatory controls and 45% to account review and transaction monitoring.
- BOCUSA's Chicago and Los Angeles deposits lack FDIC insurance, leaving that funding outside the U.S. deposit-guarantee system.
- BOCUSA's federal branches need not report regulatory income, limiting standard comparisons of U.S. branch profitability.
What makes Bank of China USA unique
- Bank of China USA is one of two banks designated for yuan clearing in the United States.
- BOCUSA's New York branch handles CME futures-exchange payments in dollars and yuan, with overnight credit for clearing members.
- BOCUSA's New York and Queens branches jointly hold a regulatory deposit equal to 5% of third-party liabilities.
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