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Masabi acquires Passenger Technology Group, integrating passenger information technologies into its SaaS platform. Masabi announces it has acquired Passenger Technology Group, integrating passenger information and ticketing technologies into its SaaS fare collection platform for public transport. Passenger Technology Group Ltd is a UK-based provider of passenger information and ticketing software for public transport authorities and operators. The transaction brings Passenger Technology Group into Masabi's portfolio of mobility software [...] Masabi announces it has acquired Passenger Technology Group, integrating passenger information and ticketing technologies into its SaaS fare collection platform for public transport. Passenger Technology Group Ltd is a UK-based provider of passenger information and ticketing software for public transport authorities and operators. The transaction brings Passenger Technology Group into Masabi's portfolio of mobility software solutions, expanding the scope of its enterprise-grade SaaS fare collection offering. Financial terms of the deal were not disclosed. The acquisition positions Masabi to combine its Justride fare collection platform with Passenger Technology Group's white-label digital products, including mobile applications, websites and real-time passenger information systems. Masabi expands SaaS offer with Passenger Technology. Passenger Technology Group develops white-label passenger information systems that enable transport authorities and operators to deliver branded digital experiences to passengers. Its product portfolio includes mobile and web-based applications, as well as real-time service information tools. Masabi stated that the integration of these capabilities will align fare collection, payments and passenger information within a single software ecosystem. Masabi confirmed that it will present combined capabilities from Masabi and Passenger Technology Group at Transport Ticketing Global in London on 17 - 18 March 2026, where it will showcase the expanded functionality of its public transport ticketing and passenger information technologies. Passenger Technology Group will continue to support its existing customer base following the acquisition. Masabi stated that continuity of service for current Passenger Technology Group clients will be maintained while the two companies work on product integration and the development of additional functionality. Passenger Technology Group's technologies will become part of Masabi's broader mobility software portfolio. Both companies operate from the United Kingdom and serve public transport authorities and operators with software-based solutions. Masabi indicated that the acquisition supports the expansion of its end-to-end plan-pay-ride capabilities, covering ticket purchasing, payments, service information and passenger communications through cloud-native systems. Brian Zanghi, CEO of Masabi, said: "Passenger has cultivated an excellent reputation for delivering intuitive, high-quality digital experiences that put customers first. By combining Passenger with Masabi's offerings, we will accelerate our vision of a fully connected, cloud-based mobility platform that can serve both operators and passengers worldwide." Tom Quay, CEO of Passenger Technology Group Ltd, said: "Masabi is a company that shares our focus on innovation, reliability, and improving public transport for both operators and passengers. Joining Masabi gives us the opportunity to scale our technology and bring the Passenger customer experience platform to new markets, while continuing to serve existing clients."

GLTC launches Account-Based Ticketing with Masabi, delivering best fare pricing and seamless travel. The Greater Lynchburg Transit Company (GLTC) and Masabi announced the launch of Account-Based Ticketing (ABT) across GLTC's bus network. The new system gives riders access to the best possible fare for every journey, and delivers faster boarding, greater flexibility and more convenient ways to pay. The launch builds on GLTC's mobile ticketing rollout with Masabi in 2024 and introduces a fully account-based fare system available through the FlexFare white-label app, the Transit app, and new FlexFare smartcards. With ABT, riders no longer need to decide which ticket or pass to buy in advance, with fares automatically calculated and capped at the best daily or monthly price, including discounted fares for eligible riders. Fare capping ensures that riders using FlexFare always receive the lowest available fare for their travel, whether they ride occasionally or multiple times a day. Regular and discounted day and monthly passes are applied automatically, removing any uncertainty and making public transit more equitable and accessible for everyone. Riders can use the FlexFare app or Transit app, tap a FlexFare smartcard, or load funds through a secure online web portal. For added accessibility, riders can also add value to their accounts with cash at select retail locations. Through the web portal, riders can link their card to an account, view travel history, manage balances, and ensure they receive the correct fare or discount. "This launch represents a major step forward in making transit in Lynchburg easier, faster, and more accessible," said Josh Moore, General Manager at GLTC. "With FlexFare, our riders can simply tap and ride, knowing they'll always pay the best fare available. By offering multiple payment options, and including retail locations for cash loading, we're making sure everyone in our community can take advantage of a modern, convenient transit system." "Account-Based Ticketing removes complexity for riders and gives agencies the flexibility to deliver fair, inclusive pricing," said Brian Zanghi, CEO at Masabi. "With the launch of ABT with fare capping, smartcards, and app-based payments, GLTC is ensuring that riders benefit from the most convenient and accessible fare system possible, one that supports fast boarding, reduces friction, and guarantees the best price every time." GLTC provides bus service throughout the City of Lynchburg, serving a population of more than 80,000 residents across 72 square miles. The new FlexFare system supports GLTC's mission to deliver reliable, affordable mobility while removing barriers to transit use for both everyday and occasional riders. The deployment is powered by Masabi's Justride platform, delivering a single, cloud-native back office that supports Account-Based Ticketing, mobile ticketing, smartcards, and retail cash loading through one integrated system. The project was delivered in partnership with Systrans, an Equans company, continuing a successful collaboration announced during the initial contract award.

Masabi Ltd is thrilled to share that National Express West Midlands (NXWM) and Masabi won a Highly Commended award in the Best Passenger Experience Initiative category at the prestigious Transport Ticketing Global Awards.