Front Office Driver

A little taste of your day-to-day

• Provide safe, courteous, and timely transportation for guests to and from the airport and other requested destinations.

• Assist guests with loading and unloading luggage and ensure belongings are handled carefully.

• Operate cars, vans, and trucks responsibly, ensuring full compliance with traffic laws and road safety regulations.

• Conduct daily vehicle inspections to ensure all vehicles are clean, safe, and in excellent working condition.

• Monitor vehicle maintenance schedules and promptly report any defects or mechanical issues.

• Ensure all vehicle documents, registrations, and driving licenses are valid and up to date.

• Plan and follow efficient routes to ensure punctual pick-ups, drop-offs, and deliveries.

• Provide warm, courteous, and professional service, creating a positive experience for our guests.

• Maintain accurate records of mileage, fuel consumption, vehicle usage, and deliveries.

• Report any accidents, incidents, damages, or safety concerns to the supervisor promptly.

• Follow hotel policies, standard operating procedures, and health and safety guidelines.

• Support the team with additional transportation duties as required.

• Ensure no unauthorized person uses or travels in hotel vehicles.

• Assist the Bell Desk and Front Office operation during periods when no transportation duties are scheduled, as required. Follow hotel grooming, uniform, security, health and safety, and service standards.

• Perform other reasonable duties assigned by the Front Office Manager or management based on operational requirements.

What we need from you

• A valid driving license for the relevant vehicle category, including cars and/or trucks.

• Previous experience in a similar driving role, preferably within a luxury hotel or hospitality environment.

• Good knowledge of local roads, routes, and traffic regulations.

• Good communication skills in English.

• A strong commitment to safe driving, vehicle care, and exceptional guest service.

• A professional, reliable, and responsible approach, with excellent time management skills.

• Flexibility to work shifts, weekends, and public holidays as required.

• A team-oriented mindset and a willingness to go the extra mile to support our guests and colleagues.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.