Expeditors

Global logistics and freight forwarding services

Associate IS Specialist

System AdministrationConfirmed live in the last 24 hours

Full-timeEl Coyol, Alajuela Province, San José, Costa RicaIn-person

About the Job

Requirements

Previous experience in an information systems-related field, including troubleshooting hardware and Windows.
Strong problem-solving and organizational skills.
Interpersonal skills and solid oral and written communication skills.
Ability to manage and influence stakeholders at different organizational levels.
Advanced proficiency in Microsoft Office.

Responsibilities

Manage the hardware and much of the software needs of the local branch and customer base.
Develop tools and technical solutions to improve branch processes and productivity.
Own the purchase, inventory, and setup of new systems and devices, and ensure the network operates consistently and efficiently.
Manage operational effectiveness of branch hardware, including inventory, end-of-life planning, ordering, setup, and retirement.
Troubleshoot software issues, roll out new software solutions, manage data backup and storage and its security, and ensure effective use of technical solutions supporting operational performance.
Build and develop solutions with operational teams to improve branch processes, including supporting or developing solutions that drive automation and productivity optimization.

Desired Qualifications

Programming experience or willingness to learn VBA and SQL.

Job Description

As an IS Specialist you will manage the hardware and much of the software needs of your local branch and customer base. Your internal customers are a diverse mix of technical and non-technical individuals so you will develop your skills communicating with both areas. Your skills in developing tools and technical solutions will assist improve the branch's processes and productivity and you will have ownership of the purchase, inventory and set up of new systems and devices and will ensure that the network operates at consistently and efficiently. You are an integral member of the team that ensures the effective management of technology, systems and keeps us operating efficiently.

Qualifications

Previous experience in an IS related field, troubleshooting hardware and Windows
Strong problem solving, organizational, and interpersonal skills
Solid oral and written communication skills
Preference for programming experience or the ambition to learn, VBA, SQL
Ability to manage and influence stakeholders at different organizational levels
Advanced proficiency in Microsoft Office

Key Responsibilities

Hardware Management: You will continuously manage the operational effectiveness of the branch's hardware, taking control of inventory, end of life, ordering, set up and retiring of all hardware.
Software: You will have responsibility for troubleshooting software issues, roll out of new software solutions, the backup and storage of data and its security and the effective use of technical solutions that support operational performance.
Solutions: In this role you will have the opportunity to build and develop solutions in conjunction with the operational teams, that drive efficiencies into the operational processes of the branch, supporting and or developing solutions that drive automation and optimization of productivity

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus

About the Company

Expeditors

Global logistics and freight forwarding services

Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, WA
Founded: 1979

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