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Parachute Health

Digital platform for DME ordering

Implementation Manager

Full-Time
$75k - $105k/yr
Mid
Remote in USA
Remote
Solution EngineeringImplementation & Technical Account Management
No H1B Sponsorship

About the job

Requirements
  • Experience developing and executing transformation roadmaps.
  • Strong analytical thinking and the ability to use data to solve problems and drive decisions.
  • Experience leading cross-functional projects, especially those involving technology adoption or process modernization.
  • A consultative, customer-centric mindset and the ability to communicate complex ideas clearly.
  • At least 3 years of experience in consulting, digital transformation, or project-based work in healthcare or health technology.
  • Proven experience implementing or managing healthcare or software-as-a-service platforms.
  • Comfort with tools such as advanced Excel, Tableau, HubSpot, and JIRA.
  • Ability to quickly learn technical topics in fast-paced, evolving environments.
Responsibilities
  • Lead end-to-end project management for onboarding home medical equipment providers to the Parachute Platform, ensuring smooth transitions and meeting timelines.
  • Partner with provider leaders to drive digital ordering adoption, tailoring the customer experience to their goals and operational needs.
  • Delegate project tasks to Implementation Associates, oversee their work, ensure tasks are completed accurately and on schedule, and adjust resources to maintain project momentum.
  • Implement product features, including AI Intake and Documentation and Signature requests, to support patient needs.
  • Work with home medical equipment providers and internal Sales and Customer Success partners to optimize activation strategies and platform adoption by coordinating milestones, setting objectives, and tracking performance metrics.
  • Develop, interpret, and present actionable insights to advance partnerships; collaborate cross-functionally to address provider opportunities and challenges using data to support decisions.
  • Identify, design, and execute process improvements to make onboarding and transformation more efficient, reduce friction, and improve operational effectiveness.
  • Collaborate with customers on new product launches, communicate product benefits, gather feedback, and provide insights to the Product team to refine offerings.
  • Lead customized demonstrations and training sessions to help partners understand the platform; use change-management techniques to support end users throughout training.
  • Develop expertise in platform interoperability and advise on API integration best practices; guide customers through technical implementations to enable efficient integration and scalability.
Desired Qualifications
  • Exposure to AI solutions, digital workflow automation, or system interoperability.
  • Experience with API integrations.

About the company

Parachute Health offers a digital platform that streamlines the ordering of Durable Medical Equipment (DME) by connecting providers, suppliers, and patients. The platform supports electronic prior authorization, data analytics, and integration with internal systems, and is accessed through a subscription and service fee model. By reducing order times, speeding collections, and improving audit performance, it increases efficiency and transparency across the DME supply chain. Its goal is to improve patient outcomes and operational efficiency for hospitals, health plans, and care facilities while helping clients grow market share and profitability.

Company Size

201-500

Company Stage

Early VC

Total Funding

$15.4M

Headquarters

Princeton, New Jersey

Founded

2015

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Simplify Jobs

Simplify's Take

What believers are saying

  • Heather Yi joined June 29, 2026 to deepen adoption and expand provider usage.
  • Parachute is hiring aggressively in 2026, signaling expansion across customer success and catalog operations.
  • April 14, 2026 Nymbl integration and Daybreak onboarding expand distribution into adjacent therapy categories.

What critics are saying

  • Brightree and ResMed control provider software budgets and can bundle competing workflows.
  • Manual fax and portal fragmentation still dominate HME; adoption stalls without provider discipline.
  • A failed payor integration or major claim-processing outage destroys trust and kills renewals quickly.

What makes Parachute Health unique

  • Parachute connects 300,000 clinicians and 3,000 HME locations nationwide in one workflow.
  • Its March 4, 2026 digital authorization workflow embeds payor approvals inside ordering.
  • Nymbl and Daybreak integrations show Parachute becomes infrastructure, not just a point solution.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Remote Work Options
  • Company Equity
  • Performance Bonus
  • Flexible Work Hours
  • Paid Holidays
  • Phone/Internet Stipend
  • Home Office Stipend
  • Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

2%

2 year growth

1%
Sleep Review Magazine
Sep 2nd, 2026
Daybreak joins national eprescribing platform.

Daybreak joins national eprescribing platform. A new integration aims to streamline the journey from obstructive sleep apnea diagnosis to treatment by connecting prescribers and home medical equipment providers through a digital workflow. Key takeaways: * Daybreak has joined Parachute Health, marking its first entry into eprescribing for home medical equipment. * The integration allows physicians to refer patients for custom-fit oral sleep appliances using their existing digital ordering workflows. * The partnership provides access to more than 300,000 clinicians and 3,000 HME provider locations nationwide. Daybreak has joined Parachute Health, an eprescribing platform for home medical equipment (HME), to simplify the referral process for obstructive sleep apnea (OSA) treatments. The integration marks Daybreak's first entry into eprescribing, making its end-to-end, at-home diagnostic and treatment solutions available to more than 300,000 clinicians and prescribers, 3,000 HME provider locations, and 70,000 facilities and health systems nationwide. "Obstructive sleep apnea remains widely underdiagnosed and undertreated in the US, in part because the path from testing to treatment has historically been fragmented across multiple systems and providers," says Wesley Lones, founder and CEO of Daybreak, in a release. "By joining Parachute Health, it continues our broader mission to increase access to care, shorten time to treatment, and simplify a therapy pathway that has long been disjointed for both patients and the providers who treat them." Providers using the Parachute Health platform can now refer patients directly to Daybreak within the same workflow used for other HME orders. Following an OSA diagnosis, an impression kit is sent to the patient for a custom-fit Daybreak device, an FDA-cleared mandibular advancement device designed to relieve snoring and sleep apnea by gently moving the lower jaw forward to open the airway. "Physicians already place HME orders through Parachute's platform as part of their normal workflow, so a sleep apnea referral to Daybreak now works the same way," says Eric Mongeau, chief commercial officer of Daybreak, in a release. "Eprescribing through Parachute Health turns what used to be a multi-day back-and-forth into a streamlined digital process." For HME providers, the integration allows them to use established pathways to request and receive prescriptions and clinical documentation. This aims to shorten the time required to generate signed prescriptions and reduce administrative burdens. "Parachute strives to decrease the friction between prescribers, HME providers, and patients through our digital workflows. We are pleased to make Daybreak available to prescribers utilizing our platform," says Rob Boeye, EVP, commercial leader, HME at Parachute Health, in a release. Daybreak is currently live and accepting orders through the platform.

PR Newswire
Jun 29th, 2026
Parachute Health hires Heather Yi as VP of customer success from Brightree

Parachute Health, an order management platform for home medical equipment providers, has appointed Heather Yi as Vice President of Customer Success. Yi joins from Brightree, where she spent nearly 16 years leading teams focused on software adoption and workflow optimisation. In her new role, Yi will help HME provider accounts expand platform usage, improve operational workflows and grow their businesses. She will oversee Parachute's expanding customer success team as the company invests in its provider network. Yi brings over 20 years of HME industry experience, having worked in patient-facing operations, billing and accounts receivable on the provider side before her tenure at Brightree. Parachute's platform connects HME providers, clinicians, health plans and patients, replacing manual ordering processes with digital infrastructure.

PR Newswire
Apr 14th, 2026
Nymbl launches Parachute Health Integration to automate order intake and accelerate patient fulfillment.

Nymbl launches Parachute Health Integration to automate order intake and accelerate patient fulfillment. Nymbl Systems Apr 14, 2026, 10:00 ET Nymbl's new integration with Parachute Health eliminates manual order entry and streamlines intake workflows, helping providers move faster from referral to fulfillment. DUBLIN, Ohio, April 14, 2026 /PRNewswire-PRWeb/ - Nymbl announced a new integration with Parachute Health, the leading ePrescribing and order management platform, enabling HME, CRT, and O&P providers to automatically import and manage Parachute Health orders directly within Nymbl. The integration eliminates manual order re-entry, reduces documentation errors, and accelerates patient fulfillment workflows. As hospitals, referral sources, and ordering clinicians increasingly adopt Parachute Health for electronic ordering, providers have been forced to manually transcribe order data into their practice management systems, a process that creates bottlenecks, increases error rates, and slows patient care delivery. With Parachute Health reporting a 98% clean order rate and median order submission times of 2-5 minutes, the value of automation compounds at scale. Nymbl's integration automatically imports accepted Parachute Health orders into a dedicated intake queue, maps provider, product, and documentation data, and creates prescriptions within existing Nymbl workflows. The integration also supports bi-directional commenting, fulfillment status updates that sync back to Parachute Health, and document ingestion including post-order events. "This integration reflects what our customers have been asking for," said Josh Lau, Founder and CEO of Nymbl. "Providers shouldn't have to choose between accepting Parachute Health orders and running an efficient operation. Now they can do both, in one system, without the manual work." "We're looking forward to better supporting our customers who rely on Nymbl to manage their business," shared Rob Boeye, EVP and HME Commercial Leader at Parachute Health. "Nymbl's focus on simplifying operations and empowering teams aligns with our mission at Parachute, so this integration is a perfect way to support both of those goals while ensuring patients receive what they need." Chris Keefe, Chief Product Officer at Nymbl, added, "We designed this integration to fit seamlessly into the workflows our customers already use. Orders come in, patients are matched, prescriptions are created, and fulfillment status flows back to Parachute Health automatically. It's the kind of integration that turns hours of manual work into minutes." The Parachute Health integration is part of Nymbl's 2026 product roadmap and is available to customers beginning in Q2 2026. To learn more, join its upcoming webinar on Wednesday, April 22 at 12pm ET, "Modernizing Referral Intake: See the Nymbl + Parachute Health Integration Live." Register at www.info.nymblsystems.com/webinar-registration-parachute-health-integration. About Nymbl Nymbl is a modern software platform designed for Orthotics & Prosthetics (O&P) and Complex Rehabilitation Technology (CRT) providers. By combining intelligent automation, flexible integrations, and data-driven insights, Nymbl helps practices reduce administrative burden, improve operational performance, and deliver better outcomes for patients. For more information, visit www.nymblsystems.com. About Parachute Health Parachute Health is the order management system for home medical equipment, connecting HME providers with the largest referral network in the country to process orders efficiently and close held revenue. By replacing fragmented manual workflows with digital infrastructure, Parachute helps providers defend their margins, recover revenue, and grow their business. For more information, visit www.parachutehealth.com. Media Contact SOURCE Nymbl Systems

PR Newswire
Mar 4th, 2026
Parachute Health launches digital authorisation workflow to cut admin burden for home medical equipment providers

Parachute Health has announced a new digital authorisation workflow designed to streamline collaboration between home medical equipment (HME) providers and health plans. The platform integrates authorisation submission, status tracking and communication into a single system, reducing administrative burden for HME providers. The initiative addresses challenges created by fragmented manual processes, including multiple portals, documentation gaps and delayed payments. HME providers can now submit authorisation requests digitally, track real-time updates and link authorisations to original orders within Parachute's existing order management platform. The solution builds on Parachute's ePrescribing and AI Intake capabilities. CEO David Gelbard said the platform extends the same principles that previously helped providers receive faster payments through clean, structured orders. The company serves as a technology platform connecting HME providers and health plans whilst they maintain their own network relationships.

The News-Journal
Oct 15th, 2024
Parachute Health Unveils Innovative AI Intake Solution

NEW YORK, Oct. 15, 2024 /PRNewswire/ - Parachute Health, the platform empowering clinicians with simple DME/HME ordering, is announcing its powerful AI Intake solution to enhance business operations for DME/HME suppliers and to improve patient care.