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Satispay

Mobile payment network bypassing card networks

Integration & Solution Specialist - Welfare

Implementation & Technical Account ManagementPosted on Nov 12
Full-timeMilan, Metropolitan City of Milan, Italy

About the Job

Requirements

  • At least 3 years of experience managing B2B integrations from requirements gathering through go-live.
  • Experience with process mapping and designing end-to-end operational flows.
  • Familiarity with APIs, file exchange, data mapping, authentication, and data quality checks.
  • Ability to communicate constraints, alternatives, and operational impact to technical and non-technical stakeholders.
  • Ability to manage standard integrations independently and seek support for complex cases.
  • Good organisational skills and ability to manage priorities.

Responsibilities

  • Lead discovery with clients and partners, translating business needs and constraints into functional requirements and durable integration setups using APIs, file exchange, and automations.
  • Design and document end-to-end flows, including data mapping, frequency, controls, exception handling, and technical deliverables, in collaboration with development teams.
  • Manage integrations from start to finish by setting milestones, assigning responsibilities, coordinating across teams, and tracking progress, risks, and dependencies.
  • Oversee testing, validation, and go-live; resolve blockers and escalations, and hand over integrations to teams responsible for day-to-day operations and support.
  • Create guidelines, reusable templates, and checklists to scale delivery while reducing complexity and custom interventions.
  • Onboard and integrate strategic partners, merchants, and HR/welfare platforms while aligning business logic and information systems.
  • Map and improve flexible-benefits operational flows among Satispay, client companies, and providers, including employee records, allocations, transactions, reporting, and data reconciliation.
  • Support sales and partnerships teams in qualifying opportunities and assessing technical and functional feasibility and operational constraints before commercial agreements are signed.
  • Collect recurring patterns and needs from the welfare ecosystem, identify automation opportunities, and contribute to product feature improvements.

Desired Qualifications

  • Experience in the welfare ecosystem, flexible benefits, HR technology, or payroll.
  • Experience standardising and automating integration processes.
  • Experience managing external vendors and partners and coordinating cross-functional projects.

About the Company

Satispay

Mobile payment network bypassing card networks

Satispay operates a mobile payments network that runs outside traditional card networks. It links a user’s bank account via IBAN to create a pre-funded virtual wallet for in-store, online, and peer-to-peer payments, using QR codes or online checkout to move funds directly from bank accounts to merchants or other users. Unlike card-based processors, it charges merchants a transaction fee and offers free services to consumers, aiming to reduce costs for small payments. The company seeks to make everyday payments cheaper and simpler while expanding across Europe with new services like digital vouchers and employee benefits.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$577.6M
Headquarters
Milan, Italy
Founded
2013

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