Multitasking and time management skills to work through the account queue and inbound call volume.
Responsibilities
Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged-off accounts on behalf of clients.
Calculate acceptable settlement amounts according to guidelines set by clients and the management team.
Effectively manage an open queue of accounts to consistently meet the monthly collection goal.
Desired Qualifications
Previous customer service work.
Mandarich Law Group NEEDS Collectors for our Woodland Hills, CA office. This is a great opportunity to earn significant monthly bonuses. Company inventory has almost DOUBLED in the past several months.
Available shift is 8am - 5pm, Monday thru Friday. In-Office.
What You'll Do:
Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
Effectively manage an open queue of accounts to consistently hit your monthly collection goal.
Excellent verbal communication skills.
Multitasking and time management skills to work through the account queue and inbound call volume.
Previous customer service work preferred.
Competitive Hourly Salary
Medical, Dental, and vision; 401K plan with company match
Long and Short Term Disability Insurance
Company paid Life Insurance
PTO
Paid Holidays
Paid Parental Leave
Employee Referral Program
"We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment".