Founding Engineer
About the job
- Have shipped production systems end-to-end and be comfortable owning outcomes.
- Care about reliability, including tests, evaluations, and metrics.
- Be product-minded and able to identify user needs and build simple solutions.
- Prefer in-person collaboration and fast decision cycles.
- Want to help define engineering culture at a rapidly scaling company.
- Own core agent systems from idea to production, including orchestration, tool use, planning, memory, and evaluations.
- Architect reliable agent loops and guardrails that handle real-world edge cases.
- Run experiments, measure outcomes, and iterate weekly.
- Collaborate with founders in New York City to set product direction, quality bars, and engineering culture.
- Establish standards for future hires through design decisions, documentation, and code style.
About the company
Applied Labs provides a platform to build and manage AI agents that automate complex support and back-office tasks across channels like chat, email, and phone. These agents can perform actions in backend systems (for example refunds and CRM data syncing) to enable omnichannel customer interactions and workflow automation. The platform emphasizes a human-in-the-loop approach with guardrails, monitoring, escalations, and built-in auditing and testing tools to ensure reliability. Its goal is to help enterprises implement AI-driven back-office and customer-support workflows across industries such as finance, legal, logistics, insurance, and healthcare.
Company Size
1-10
Company Stage
Seed
Total Funding
$4.2M
Headquarters
New York City, New York
Founded
2024
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Simplify's Take
What believers are saying
- Forbes reported about a dozen customers in January 2025 and fast revenue growth.
- May 2026 general availability and 14-day trials remove buying friction for startups.
- Applied serves ecommerce, fintech, and healthcare workflows with refunds, subscriptions, and compliance actions.
What critics are saying
- G2 shows only two reviews in September 2026, signaling weak market proof.
- Tracxn ranks Applied 122nd among competitors, while Lyzr raised $100M in July 2026.
- Seat-based incumbents and better-funded agent platforms can compress pricing within twelve months.
What makes Applied Labs unique
- 2026 platform bundles AI agents, helpdesk, CRM, and governance in one system.
- Applied guarantees 90%+ CSAT and zero critical issues, backed by launch support.
- Gorgias, Zendesk, and Intercom integrations fit existing stacks without forced rip-and-replace.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Unlimited Paid Time Off
- Relocation Assistance
- Company Equity