Senior Product Manager @ LogicMonitor

About Us:

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Santa Barbara, CA. Our team is located in the heart of downtown Santa Barbara. We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

LogicMonitor is an equal opportunity employer. We deeply care about our employees’ well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you’re not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let’s grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You’ll Do:

LM Envision, LogicMonitor’s leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.

Our customers love LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn’s Best Places to Work for the sixth year in a row!

As the Senior Product Manager, you’ll set the vision, strategy, and priorities to drive success for our hybrid observability products inline with the company mission: To Simplify Technology Management for Humankind.

Cross functional leadership is instrumental to the role, so you can make your mark building the right product at the right time while shepherding the overall success of business metrics (including bookings, attach, adoption, expansion).

You’ll drive the roadmap with a focus on creating positive business impacts and customers outcomes. So, It is key that you are well-versed with IT processes and workflows, observability, hybrid infrastructure, cloud managed networking, and cloud managed infrastructure technologies, learning customer pain points, and understanding fast moving industry and competitive landscapes. As an experienced PM, you’ll also mentor others in the field.

This role cultivates partnerships with technology partners, LM product managers, engineers, business operations, sales, product marketing, and design to build or enhance a suite of LM product offerings that empower our customers to succeed in achieving their business objectives.

Here’s a closer look at this key role:

Good understanding of entire LM product with ability to demo the product beyond area of ownership.
Solid understanding to be SME and go-to person for container management, orchestration and monitoring.
Maintain, update, and communicate Roadmap company wide - drive transparency.
Evaluate or Establish KPIs for your area of ownership.
Formulate & own the vision for your area of ownership through competitive intelligence, key business drivers, & building on industry knowledge.
Communicate clearly and effectively on execution plan and it’s progress to all stakeholders involved.
Drive cross functional teams without authority to meet committed goals on the roadmap.
Evaluate and establish policies and procedures that help Product Team at LM become the best in class.

What You’ll Need:

Bachelor’s Degree required; MBA, CS, or CE degrees preferred
Ability to inspire and lead cross-functional teams spanning Product-Engineering and Product-GTM teams
5+ years of software product management experience, with a preference for cloud managed networking, cloud managed infrastructure, or other relevant hybrid infrastructure technology experience.
Business sense, humility, and inquisitive nature.
Detail-oriented and strategic thinker capable of distilling the big picture into prioritized, objectives and key results.
Proven success in delivering positive business impact and customer outcomes.
Knowledge of agile development practices and their real-world application, with skill in articulating feature roadmaps and prioritization to internal and external stakeholders

Benefits:

At LM we believe that a total rewards package should be built with the whole person in mind, so we’ve designed a total rewards package that’s almost as complex as you are. We want to support our employees to be healthy and happy!

Whether you’re working from home or one of our Centers of Energy, US benefits for LMers include but are not limited to: unlimited vacation, health, vision, and dental insurance, robust parental leave, a 401K with company matching, a monthly Work Well reimbursement, Employee Equity Program, Professional Development funds, unlimited opportunities for growth, and more.

We are committed to our employees’ physical and mental health, and offer various wellness programs (including a Calm membership for you and your family!) as part of our holistic approach to employee success.

For more information on our benefits and culture, visit https://www.logicmonitor.com/careers

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 05/28/2024

#LI-JP1 #BI-Hybrid #LI-Hybrid

LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. The base salary range displayed on the job posting reflects the minimum and maximum range for new hires. The actual base salary offered will be determined by work location and additional factors, including education, experience, interviews, job-related skills, and qualifications.

As part of our holistic compensation philosophy, LogicMonitor also offers many competitive elements in our total compensation package for US employees, such as a variable compensation plan, an equity program for all full time employees, 401K matching, and other rewards. For more information on our benefits, see our careers page.

Base Salary Range

$151,200—$207,900 USD

Compensation Overview

6 month growth

1 year growth

2 year growth