APM Monaco

Direct-to-consumer luxury fashion jewelry brand

Store Manager/Assistant Store Manager

Retail Store ManagementPosted on Nov 12

Full-timeMacaoNo salary listedIn-person

About the Job

Requirements

Management and leadership skills.
Business acumen.
Strategic thinking.
Client intelligence.
Fluency in English and Cantonese.

Responsibilities

Drive performance to consistently achieve sales targets and key performance indicators and maximize business profitability.
Analyze performance to identify business needs and translate them into individual actions and objectives.
Analyze sales reports and data to determine business needs and set business strategies.
Ensure staff are trained in appropriate point-of-sale usage and maintenance.
Understand and properly execute all management point-of-sale functions.
Ensure cash-control procedures are followed, including bank deposits, safe funds, and petty cash.
Monitor inventory movement and ensure staff follow all transfer and receiving policies and procedures.
Maintain the boutique image according to brand standards.
Implement and maintain merchandising directives and ensure effective merchandising strategies are executed.
Ensure displays, fixtures, and visual areas reflect the current visual direction.
Ensure associates provide a high level of customer service.
Manage the client database and use its information to increase sales and client contact.
Deliver service excellence to increase client satisfaction and retain customer loyalty.
Resolve client problems and complaints promptly and effectively.
Manage special events, including collection previews, client events, and sale events.
Empower associates to make decisions that support the customer's best interests and the company’s philosophy.
Identify and recruit new talent, and build and retain a high-performing team.
Lead by example by demonstrating passion for APM Monaco and knowledge of its brand, products, mission, and values.
Conduct in-store training, one-on-one coaching, and team meetings.
Set individual objectives and development plans.
Ensure professional image and grooming standards are maintained in accordance with the brand image.
Resolve human-resources issues promptly and effectively, partnering with the HR team when necessary.

Store Manager/Assistant Store Manager (Macau)

APM Monaco · Macau, Macao · Full-time · Posted 2026-11-04

Workplace: on_site

Department: APM Retail - MO

Description

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to lead our Macau boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.

Main Accountabilities

Business Performance & Operations

Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
Analyze performance to identify business needs and turn them into individual actions and objectives
Analyse available sales reports and data to determine the needs of the business and set business strategies
Ensure staff is trained in all areas of appropriate POS usage and maintenance
Understand and properly execute all management POS functions
Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
Maintain boutique image according to the brand’s standards
Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction

Client Experience & Development

Ensure all associates provide the highest level of customer service
Manage client database and utilize information to increase sales and client contact
Execute service excellence to increase client satisfaction and retain customer loyalty
Resolve all client problems and complaints quickly and effectively
Manage all special events inclusive of collection previews, client events, sale events, etc.
Empower associates to make decisions in the customer’s best interest that also support the company’s philosophy

Team Management & Development

Identify and recruit new talents, build and retain a high performing team
Lead by example demonstrating passion towards APM MONACO, know our brand’s products, mission and value
Conduct in-store training, one-on-one coaching and team meetings
Build individual objectives and development plans
Ensure image and grooming standards are professional, reflective of the brand image and always adhered to
Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary

Requirements

Management and leadership skills
Business acumen
Strategic thinking
Client intelligence
Reactive, flexible and open-minded
Fluency in English and Cantonese

Benefits

Why Join APM?

Global, Dynamic Team: Diverse and energetic workforce
Growth Opportunities: We support your professional development
Collaborative Culture: Teamwork and open communication
Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts

Don't wait to join APM Monaco team. Apply now!

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About the Company

APM Monaco

Direct-to-consumer luxury fashion jewelry brand

APM Monaco creates contemporary fashion jewelry inspired by Monaco and the South of France. It designs pieces in silver varieties, neon accents, and freshwater pearls, with personalized options and gifts for her, him, and couples, sold directly to consumers through its online store and physical boutiques. Customers browse and buy via the brand’s own channels, with personalization and updates delivered through newsletters. The company differentiates itself with a Monaco-inspired chic aesthetic, a diverse material palette, and a direct-to-consumer model that emphasizes personal touches and exclusive collections, aiming to deepen its relationship with customers and expand its offerings.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: San Francisco, CA
Founded: 1982

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